Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
3
Lots of backtracking
on February 22, 2014
Posted by: KattyGoz
I had to go through several sections to make sure I filled everything out correctly. As my first time filling out for a Business, I was a bit confused why some sections did to come up during the entry phases and why some numbers never showed up. Some of the explanations are either too general or note enough to the point for me to understand. It took me all day to fill out the return mostly because I did not have all information available at the same time or had to figure out where information from a form goes into TurboTax.
What's great about it: I got my Refund completed
What's not so great: Had to go back and make sure I filled out information correctly
I have used this program for over 20 years and been consistently pleased. This year we traded in a car, partially used for business, and getting that right was a nightmare. One problem was that the IRS terms were complicated: adjusted cost basis means something very specific, but not very intuitive. Another was that our state doesn't accept the larger 179 deduction and finally, rather than getting continual error messages, I chose not to include the auto on the state tax. I found it annoying when I kept being taken back to an earlier point - a point where my answers were not going to change - and to have to move through the sequence again until I reached the problem area. Although sometimes I was taken directly to the spot that needed correction. On the positive side, there was only the one problematic area, but it was a doozy. So, I spent one day or less on the basis deductions and the rest of the week trying to get the auto stuff done correctly - trying a bit each day, not all day, but it still came to many hours on the computer.
What's great about it: transfer from 2012, download charitable items, fairly clear instructions
What's not so great: Difficult to get auto trade-in and purchase correctly done
As a retired person, with a small business that keeps me busy, who had an illness that affected my memory skills, this program was relatively easy to comprehend and complete.
What's great about it: Quck to insert and change as needed
Using Turbo Tax is so fast and easy and they make sure you can check your return as many times as you would like. This program makes filling out your forms easy and if you are a repeat user it fills in a lot of your information from last years return. If you haven't used this your working to hard filing your taxes.
What's great about it: Step by step from launch to landing
I have been using TurboTax for years. They have made everything so easy now. I don't feel all the pain of doing taxes like I did before. I recommend them at every opportunity!!