turbotax.intuit.com Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5 out of 5
4.5
Open Ratings Snapshot
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
3 out of 5
3
Harder this year
on April 15, 2014
Posted by: Bally1968
from Lexington, KY
The program didn't want to update, therefore causing unnecessary stress. Had to run a compatibility program to get it to work.
What's not so great: Updates
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Appreciate the directions and help.
on April 15, 2014
Posted by: BobLaney
from Vincennes IN
I found that I may have selected greater forms than I needed this year. I will make my mind up during the course of the next year.
Thanks.
What's great about it: Good support and explanations as asked.
What's not so great: Everything fine.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easier than ever!
on April 15, 2014
Posted by: jtken
from Lake Worth, Fl
If you have your information ready it's easier than ever to use. It's Deductible also helps expedite the Charitable giving portion and if you keep it updated during the year the info can be automatically be transferred.
What's great about it: Efficient, easier to understand.
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Love it, so easy
on April 15, 2014
Posted by: deb0630
from Rock Island, IL
I have always had an accountant do my taxes and this year I decided to do them on my own, although the site was down last night, this morning when I contacted support, they walked me through everything and stayed on the line until I was comfortable with what I was doing. She put me completely at ease. Thank You, Thank You, Thank You.
What's great about it: Customer service was excellent
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Texas Review
on April 15, 2014
Posted by: Windmills
from Plano, Texas
The format for oil and gas royalties was different last year had me looking where to enter operating cost. Everything else seem to go easy and fast. A solid program for filing taxes year after year.
What's great about it: Easy to use.
What's not so great: Small revisions from prior versions confusing at times.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
CPA
on April 15, 2014
Posted by: RICHARD02
from SAN JUAN PR
THIS PROGRAM IS FRIENDLY AND VERY USEFUL.
iT HELPS ME IN THE INMEDIATE PREPARATION OF THE TAX RETURNS.
What's great about it: EXCELLENT AND ACCURATE PROGRAM 5
What's not so great: NONE
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
on April 15, 2014
Posted by: zzin47
from Sutter Creek, CA
Turbo Tax keeps getting smoother and smoother. Very easy to use! Especially if you use Quick Books or Quicken!
What's great about it: Fast, Easy and Thorough...
What's not so great: Can't think of any...
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
OK for Small Business
on April 15, 2014
Posted by: RobatRogue
from Spokane WA
I was disappointed when we switched to Mac and found that quickbooks and turbo tax don't work together like they do on a windows machine.
Secondly, my wife and I own a business and in order to make sure we are both getting social security credit we actually have to list our business as two businesses and split the expenses and income between the two. This is a nightmare and I wouldn't think it would be that difficult to have the program calculate %50 and have a contribution for both of us with only listing one business.
Other than that the program is pretty intuitive and I think for most people it would be great, but I know this will probably be our last year using the software.
What's great about it: easy to e-file
What's not so great: not mac friendly
Written by a customer while visiting turbotax.intuit.com
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