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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
social security income reporting
on April 15, 2014
Posted by: ParElectric
from indiana
I looked for Social Security income in the wage area, and thought that I had missed it. however, I found it later in the query software that guides me through personal income section. Perhaps just make a note in wage section that SS income will be reported in another subsection. I can see an improvement in your software from last year.
What's great about it: software has improved from last year.,
What's not so great: SS income area not readily apparent
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easier than ever
on April 15, 2014
Posted by: BillPiel
from Dane County, WI
With a complex tax return (business filing, W-2, partnership income, investment income) I am able to do my own taxes at home and file. I tried another software service a few years ago and the next year returned to Turbo Tax. I don't regret it.
What's great about it: Even with income from two states I was able to e-file - sweet!
What's not so great: None
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Auto expense
on April 15, 2014
Posted by: bogdog
from Wisconsin
Need to make questions more clear. Need to create question that is appropriate for someone that own a business AND who is employed by someone else. As it is now Turbo tax asks for your mileage business, commute and total in both Business section and personal section. If put the same answers for business, commute and total -- it double counts the mileage.
What's great about it: Questions easy to interpret for business and personal
What's not so great: Double counts miles -- if enter for business and other work double counts
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
ease of use
on April 15, 2014
Posted by: honza53
from Lenexa, KS
Even though I am a CPA Turbo Tax give me examples of items to deduct I may have missed.
What's great about it: checks for every available deduction
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Expert and Professional
on April 15, 2014
Posted by: Payray
from McAllen, TX.
I have been using TurboTax for a number of years now and it just keeps getting better and better to use. It helps reduce a lot of the stress during tax season.
Thanks!
Thanks!
What's great about it: User Friendly
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
An Electronic Stress Reliever
on April 15, 2014
Posted by: JohnWMorgan
from Plano, Texas
This product is so valuable. Without these simple steps, to do a return on one's own would require a professional individual.
Tax laws are beyond non-tax professional. Without Turbo Tax, the system would be overwhelmed. I shudder when I remember what I used to do before home computers and tax software. Then, it took days. I remember those days of lost production every year when I buy the next Turbo Tax.
Tax laws are beyond non-tax professional. Without Turbo Tax, the system would be overwhelmed. I shudder when I remember what I used to do before home computers and tax software. Then, it took days. I remember those days of lost production every year when I buy the next Turbo Tax.
What's great about it: Easy to follow; quick help access when an answer is needed
What's not so great: Not anything Turbo Tax can correct
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
easy to use
on April 15, 2014
Posted by: jklassiter
from Danville, KY
For the most part Turbo Tax makes it easy to file our returns. However, I would suggest that it would be beneficial to see the specific deductions from the previous year so I don't forget anything. Also, the state return for the LLC was difficult to understand with very little explanation along the way.
What's great about it: Walks me through so I don't miss any opportunities.
What's not so great: State Return Confusing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is OK- I've grown accustomed to that name
on April 15, 2014
Posted by: TurboTaxThomas
from San Anselmo, CA
Other than having to look up some (rare) data from the prior year TurboTax manually - instead of auto importing them - is my only suggestion for improvement. There were 2 such items this year and I had to open the 2012 TT and had to manually copy them. Not a big deal, but there is always room for improvement.
What's great about it: Straightforward and clear
What's not so great: I wish that some data could be auto imported from prior year
Written by a customer while visiting turbotax.intuit.com