turbotax.intuit.com Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5 out of 5
4.5
Open Ratings Snapshot
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
3 out of 5
3
Rejected
on April 15, 2014
Posted by: boboho
from St. Louis
after 2-3 rejections, you should offer some sort of live help... not a question box. answers were too generic when specifics on procedures are needed, not interpretations.
What's great about it: i was notified
What's not so great: fix didn't work
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Great program
on April 15, 2014
Posted by: vicki243
from Walla Walla, Wa
I have used this program for the last 8 years or so. I like it because it will walk you through everything you need to do with your taxes. The only part I had trouble with this year was understanding everything on selling your house. I had to call somebody to help me with that. Will use this program again next year.
What's great about it: It's pretty easy to use. Walks you through everything you need to do.
What's not so great: It was a little had for me to understand the part on selling your house.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Tried and True
on April 15, 2014
Posted by: MarkGm
from Millersville, MD
Always dependable. Makes my tax life far easier than pen and paper any day. However, I did have to switch to Forms view to understand some results (e.g. Schedule D and E loss carryover calculations). ItsDeductible for Charitable Deductions also needs to include option for fair market value. But, overall I came out way ahead. TurboTax also makes it much easier to help my daughter with her taxes. So, many thanks!
What's great about it: Love the step-by-step review process
What's not so great: Hard to understand results of some Schedule D, E calculations
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Gets most jobs done
on April 15, 2014
Posted by: RMatthewSonger
from Atlanta, GA
If you have a nice normal situation, job, common business venture, this software is great.
If you have an out of the ordinary business, this software can be very frustrating to bend to what you need to complete your taxes.
What's great about it: Good at getting basic information together
What's not so great: Not good at anything other than a vanilla life or business
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Turbo Tax helps
on April 15, 2014
Posted by: RogKO
from Montrose, MN
Turbo Tax is a great help with multiple busineses. However you must check each form after completion to determine if everything has carried forward. Each year I find one or two little items that I have to force. This year I had two 1099 R and one did not carry over the MN State withheld tax of $3,000. Again I had to override to get it to enter. (Also just downloaded the final version so it was up to date)
What's not so great: It seems to jump around and is difficult to follow if your familiar with all the forms.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
on April 15, 2014
Posted by: cegrego
from Omaha, NE
Always easy to use and if you follow the steps, you get much better results.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
LLC label on Cover misleading
on April 15, 2014
Posted by: anyolnickname
from Colorado
It took me a long time to realize that the Home and Business won't doing a partnership LLC. It says single owner on the cover, but my husband and I ARE single owners. It should say sole-proprietor instead.
What's great about it: Awesome if you know what you are doing
What's not so great: The cover says TT H&B is for single LLCs. It should say sole-proprietorships.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo tax for small business
on April 15, 2014
Posted by: jbrakey
from Salt Lake City, UT
I really like using Turbo Tax. This has been my method of doing my taxes for more than 10 years. I have always felt confident that my taxes are done properly and feel a sense of satisfaction doing them myself.
This year, turbo tax provided hints and suggestions that I will implement for the next year to help me better manage my expenses and deductions.
Even though I don't have income or expenses in all categories, I like that Turbo Tax gives you the options to go through all possibilities, or select those categories that fit your situation.
What's great about it: Guides you through all of the steps easily
What's not so great: Stock information for ESPPs was a bit slim
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
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