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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
ease of use
on April 15, 2014
Posted by: honza53
from Lenexa, KS
Even though I am a CPA Turbo Tax give me examples of items to deduct I may have missed.
What's great about it: checks for every available deduction
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Expert and Professional
on April 15, 2014
Posted by: Payray
from McAllen, TX.
I have been using TurboTax for a number of years now and it just keeps getting better and better to use. It helps reduce a lot of the stress during tax season.
Thanks!
Thanks!
What's great about it: User Friendly
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
An Electronic Stress Reliever
on April 15, 2014
Posted by: JohnWMorgan
from Plano, Texas
This product is so valuable. Without these simple steps, to do a return on one's own would require a professional individual.
Tax laws are beyond non-tax professional. Without Turbo Tax, the system would be overwhelmed. I shudder when I remember what I used to do before home computers and tax software. Then, it took days. I remember those days of lost production every year when I buy the next Turbo Tax.
Tax laws are beyond non-tax professional. Without Turbo Tax, the system would be overwhelmed. I shudder when I remember what I used to do before home computers and tax software. Then, it took days. I remember those days of lost production every year when I buy the next Turbo Tax.
What's great about it: Easy to follow; quick help access when an answer is needed
What's not so great: Not anything Turbo Tax can correct
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
easy to use
on April 15, 2014
Posted by: jklassiter
from Danville, KY
For the most part Turbo Tax makes it easy to file our returns. However, I would suggest that it would be beneficial to see the specific deductions from the previous year so I don't forget anything. Also, the state return for the LLC was difficult to understand with very little explanation along the way.
What's great about it: Walks me through so I don't miss any opportunities.
What's not so great: State Return Confusing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is OK- I've grown accustomed to that name
on April 15, 2014
Posted by: TurboTaxThomas
from San Anselmo, CA
Other than having to look up some (rare) data from the prior year TurboTax manually - instead of auto importing them - is my only suggestion for improvement. There were 2 such items this year and I had to open the 2012 TT and had to manually copy them. Not a big deal, but there is always room for improvement.
What's great about it: Straightforward and clear
What's not so great: I wish that some data could be auto imported from prior year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Rejected
on April 15, 2014
Posted by: boboho
from St. Louis
after 2-3 rejections, you should offer some sort of live help... not a question box. answers were too generic when specifics on procedures are needed, not interpretations.
What's great about it: i was notified
What's not so great: fix didn't work
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great program
on April 15, 2014
Posted by: vicki243
from Walla Walla, Wa
I have used this program for the last 8 years or so. I like it because it will walk you through everything you need to do with your taxes. The only part I had trouble with this year was understanding everything on selling your house. I had to call somebody to help me with that. Will use this program again next year.
What's great about it: It's pretty easy to use. Walks you through everything you need to do.
What's not so great: It was a little had for me to understand the part on selling your house.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Tried and True
on April 15, 2014
Posted by: MarkGm
from Millersville, MD
Always dependable. Makes my tax life far easier than pen and paper any day. However, I did have to switch to Forms view to understand some results (e.g. Schedule D and E loss carryover calculations). ItsDeductible for Charitable Deductions also needs to include option for fair market value. But, overall I came out way ahead. TurboTax also makes it much easier to help my daughter with her taxes. So, many thanks!
What's great about it: Love the step-by-step review process
What's not so great: Hard to understand results of some Schedule D, E calculations
Written by a customer while visiting turbotax.intuit.com