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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Guided me well
on April 15, 2014
Posted by: Miccie
from Lacey, WA
I'll keep using Turbo Tax because it's easy to use.
What's great about it: Easy to use
What's not so great: Took me a while to find the answer for a less common situation
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy to use and very therough
on April 15, 2014
Posted by: mldeolde
from riverside,california
this is about the fourth time I have used your software and it has proven to be an invaluable tool to simplify and accurately submit my tax information.
What's great about it: covers all aspects of my taxes and deductions
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
1st Business Return
on April 15, 2014
Posted by: TB7ratesTT
from Wichita, KS
I have been using TT for years for our household personal (employee) returns. I have always thought that your software was the best available - and still is for personal returns. However, this year is my first year as a "business owner". TT did not have everything I needed to do my business return. That is why TT only rated a "good" as far as I'm concerned. I guess no consumer computer program can cover everything, but I guess that's what I expected from Intuit. You've never let me down before. Now that I am in business, buying TT will not continue to be an automatic decision. I will be forced to make a hard choice each year between TT and a tax professional / CPA / accountant.
What's great about it: Auto fill data from last year. Step by Step progress.
What's not so great: Did not have all the business forms and instructions that I required. Surprisingly high charges to e-file state returns
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast Filing
on April 15, 2014
Posted by: mod43h
from Grand Rapids, MI
Overall experience was great, fast input and explainations. There are some questions and so forth that seem repeated, but I guess some need to be over-cautious.
What's great about it: easy to understand & auto filled from previous years
What's not so great: a few too many unnecessary steps
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Problem Experienced, but Fixed
on April 15, 2014
Posted by: RCraigB
As always, TurboTax did a thorough job with minimal headaches.
HOWEVER, I experienced a problem that sent my computer into an install, fail, reboot cycle that lasted all day yesterday. A fix had been posted and once I downloaded the patch, installation went off without a hitch.
What's great about it: Simple to use and caught all of the deductions
What's not so great: Half of a day wasted trying to install on WindowsXP
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Tool
on April 15, 2014
Posted by: cloud57
from Lubbock, TX
The software has been a lifeboat for me with taxes
What's great about it: easy to use, found things I would not have thought of
What's not so great: non
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
confusion on 1099's
on April 15, 2014
Posted by: changeagent
from Denver CO
This is a great program. However, leave yourself some time to figure out any glitches. They've got a great help dept. Just don't try to figure it out in the afternoon on April 15
What's great about it: Awesome tax software in almost every way
What's not so great: massive confusion on how 1099's are input and recorded
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Efficiency
on April 15, 2014
Posted by: crymon2796
from Austin, Texas
I have been filing using TT for abou t5 years now....
the ease of transporting the previous years info makes the process seamless and efficient......
If any recommendation at all , i would like to see more detail
review results ......i am not sure that i trust just a "level of risk" graph.......it just seems "hoke-ish" to me ....... if I am at a medium to high risk I would like to know more details instead of just that "this year" is inconsistent with what i filed "last year"...... anyhow that's my 2 cents ...... gracias
the ease of transporting the previous years info makes the process seamless and efficient......
If any recommendation at all , i would like to see more detail
review results ......i am not sure that i trust just a "level of risk" graph.......it just seems "hoke-ish" to me ....... if I am at a medium to high risk I would like to know more details instead of just that "this year" is inconsistent with what i filed "last year"...... anyhow that's my 2 cents ...... gracias
What's great about it: quick and navigatable
What's not so great: non
Written by a customer while visiting turbotax.intuit.com