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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Fast Filing
on April 15, 2014
Posted by: mod43h
from Grand Rapids, MI
Overall experience was great, fast input and explainations. There are some questions and so forth that seem repeated, but I guess some need to be over-cautious.
What's great about it: easy to understand & auto filled from previous years
What's not so great: a few too many unnecessary steps
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Problem Experienced, but Fixed
on April 15, 2014
Posted by: RCraigB
As always, TurboTax did a thorough job with minimal headaches.
HOWEVER, I experienced a problem that sent my computer into an install, fail, reboot cycle that lasted all day yesterday. A fix had been posted and once I downloaded the patch, installation went off without a hitch.
What's great about it: Simple to use and caught all of the deductions
What's not so great: Half of a day wasted trying to install on WindowsXP
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Tool
on April 15, 2014
Posted by: cloud57
from Lubbock, TX
The software has been a lifeboat for me with taxes
What's great about it: easy to use, found things I would not have thought of
What's not so great: non
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
confusion on 1099's
on April 15, 2014
Posted by: changeagent
from Denver CO
This is a great program. However, leave yourself some time to figure out any glitches. They've got a great help dept. Just don't try to figure it out in the afternoon on April 15
What's great about it: Awesome tax software in almost every way
What's not so great: massive confusion on how 1099's are input and recorded
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Efficiency
on April 15, 2014
Posted by: crymon2796
from Austin, Texas
I have been filing using TT for abou t5 years now....
the ease of transporting the previous years info makes the process seamless and efficient......
If any recommendation at all , i would like to see more detail
review results ......i am not sure that i trust just a "level of risk" graph.......it just seems "hoke-ish" to me ....... if I am at a medium to high risk I would like to know more details instead of just that "this year" is inconsistent with what i filed "last year"...... anyhow that's my 2 cents ...... gracias
the ease of transporting the previous years info makes the process seamless and efficient......
If any recommendation at all , i would like to see more detail
review results ......i am not sure that i trust just a "level of risk" graph.......it just seems "hoke-ish" to me ....... if I am at a medium to high risk I would like to know more details instead of just that "this year" is inconsistent with what i filed "last year"...... anyhow that's my 2 cents ...... gracias
What's great about it: quick and navigatable
What's not so great: non
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
NEVER AGAIN
on April 15, 2014
Posted by: ScruffyOneObie
from San Antonio, TX
Will give negative reviews to anyone that asks. Others that I know have had similar problems and are extremely unhappy as I am. They also said they will not use TurboTax next year.
What's not so great: Unclear place to insert 1099-MISC that I always received in previouis years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
CAreturn
on April 15, 2014
Posted by: alicefx
from Mountain View, CA
It have few of Missing forms
I can't download from brokerage (IB) 1099B information.
I can't download from brokerage (IB) 1099B information.
What's great about it: quick and easy
What's not so great: efile return authorization(8453-OL) have missing information
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Disappointed
on April 15, 2014
Posted by: Philillini
from Porter Ranch, CA
I am disappointed that TT does not support carryback or carryover of NOL. It is no doubt a complicated set of forms but that is why TT exists, too make things easier for taxpayers. I have used TT for many years and have been satisfied but this year was difficult due to a number of things. Also the ease of reporting 4684 items could be better. A spreadsheet format would help instead of repeatedly going back and forth on the worksheets. Also a control total to ensure that all items have been posted would help.
What's great about it: Familiar and good audit track. Easy flow of information details.
What's not so great: No support for form 1045 and 3805V reporting NOL and carrybacks. Not enough clarity in some explanations.
Written by a customer while visiting turbotax.intuit.com