turbotax.intuit.com Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5 out of 5
4.5
Open Ratings Snapshot
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5 out of 5
5
2013 Return
on April 15, 2014
Posted by: JLOmmen
from Ridgecrest, CA
I really liked how it was done this year; good work.
What's great about it: Easy as pie!
What's not so great: fill with zeros vs. leaving blank
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
As always, quick, easy, and inexpensive
on April 15, 2014
Posted by: JackFalcon
from Liverpool, NY
Use Turbo Tax every year for the last 5 years. Outstanding results for a quick easy to use tool for your taxes. You would be a fool to pay someone to do this when it is this simple
What's great about it: Everything was just easy
What's not so great: No cons, just great!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Positive experience
on April 15, 2014
Posted by: Denne
from Endicott, NY
I've used Turbo Tax for my taxes for several years now and I have seen many improvements from when I first started. It used to be more difficult to navigate back and forth. I still find that some of the answers given to questions sometimes miss the mark such as the response to what constitutes a construction home improvement. But all in all I have been happy with the program and continue to use it.
What's great about it: All the hard work is done for me
What's not so great: Some of help answers miss the mark
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
No Headache
on April 15, 2014
Posted by: George3rd
from Lewisville, Texas
Each year gets better and better. Using last year's imported data, the changes for 2013 were simple to input
What's great about it: Allowed us to pace ourselves throughout the process
What's not so great: None
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Dependability and User Friendly
on April 15, 2014
Posted by: eviemck
from Burtonsville, MD
Used Turbo Tax for many years and I have become dependent on it every year.
What's great about it: Dependability
What's not so great: None that I can see
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Able to do my business taxes on my own
on April 15, 2014
Posted by: ALKB
from Santa Fe, NM
Our family has a slightly complex tax situation (two businesses, rental property). Thanks to Turbo Tax, I am able to do our taxes and don't have to pay a professional for this service. Also, the program is very thorough (without being tedious) so I'm confident I'm getting all the deductions we are entitle to. Another great feature, Turbo Tax saves your info from the previous year, so the more you use it, the easier it gets.
What's great about it: Easy to follow instructions, thorough, gets easier the more you use it, able to do taxes on my own
What's not so great: Once in a while, I have a hard time finding the section I need
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Another excellent process with TurboTax
on April 15, 2014
Posted by: frankcuda
from Fresno,Ca
I have been a user for ten years and you continually improve the product.
What's great about it: Ease of use or if you are doubting use the guide me
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Dismayed by filing charge
on April 15, 2014
Posted by: jlray84
from Conover, NC
I did not file my state return this year by efile because I consider the charge to be excessive. I will not in the future because the price threshold is too high.
I am also not impressed by the Quicken for Mac, which does not work with the latest Mac OS update. I will not being using Quicken in the future and will not be using, as a result, Turbotax in the future either. Intuit has made a conscious decision that it does not want me for a customer by its actions and I cannot reward the lack of consideration.
What's not so great: Cost to file
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
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