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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Able to do my business taxes on my own
on April 15, 2014
Posted by: ALKB
from Santa Fe, NM
Our family has a slightly complex tax situation (two businesses, rental property). Thanks to Turbo Tax, I am able to do our taxes and don't have to pay a professional for this service. Also, the program is very thorough (without being tedious) so I'm confident I'm getting all the deductions we are entitle to. Another great feature, Turbo Tax saves your info from the previous year, so the more you use it, the easier it gets.
What's great about it: Easy to follow instructions, thorough, gets easier the more you use it, able to do taxes on my own
What's not so great: Once in a while, I have a hard time finding the section I need
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Another excellent process with TurboTax
on April 15, 2014
Posted by: frankcuda
from Fresno,Ca
I have been a user for ten years and you continually improve the product.
What's great about it: Ease of use or if you are doubting use the guide me
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Dismayed by filing charge
on April 15, 2014
Posted by: jlray84
from Conover, NC
I did not file my state return this year by efile because I consider the charge to be excessive. I will not in the future because the price threshold is too high.
I am also not impressed by the Quicken for Mac, which does not work with the latest Mac OS update. I will not being using Quicken in the future and will not be using, as a result, Turbotax in the future either. Intuit has made a conscious decision that it does not want me for a customer by its actions and I cannot reward the lack of consideration.
What's not so great: Cost to file
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Makes business tax a breeze!
on April 15, 2014
Posted by: Snowedunder
from Nashville TN
Keeps all our business records in order, even the depreciation started in 2001 on our old cars. That's why I buy it every year. I hate hate hate tracking depreciation.
Also we got huge deductions for carryovers--and I had no idea what a carryover was before, much less how to figure it.
Thanks, Turbo Tax!
What's great about it: Calculates for you and keeps the figure for next year.
What's not so great: None--improves every year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 15, 2014
Posted by: Bonnie36564
from AL
cheaper than filing with a tax office. prepare your own taxes in your pj's.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Transmission Didn't Work = Inconvenient
on April 15, 2014
Posted by: CB18018
from Bethlehem, PA
I have used TurboTax to file my tax returns for many years, but this year I had a glitch with submitting my returns via e-filing. TT kept telling me I needed software updates, and I'm not sure why. Every year, when I load the disc i ALWAYS immediately check for updates to avoid the hassle of waiting for them to download at the end of the process. Well, this year, it kept telling me "Can't transmit returns until you check for updates." So, I did so, downloaded them and got the confirmation message they were applied. Retried transmitting them and no dice! I tried again, but it didn't work. Now I have to run to the post office and waste gas money.
What's great about it: Pretty easy, got me a refund
What's not so great: e-Filing didn't work = major inconvenience
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 15, 2014
Posted by: bhthomas
from texas
been using turbotax for years and it worked flawlessly again this year
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
usual turbo tax experience
on April 15, 2014
Posted by: toobusytwo
from MA
My return is complicated, so take that into consideration when reading this review. I enter two different self-employed businesses. It should be easier to select between them. I end up going to forms to fill in. I also don't like the extra step before choosing guided or pick my own. I would rather it go right to pick my own sub sections and then if guided, just select it on that screen. The IRS has a number of forms that are missing instructions for given lines. It would be great if turbotax had that information. Apparently turbo tax is good enough because I use it every year.
What's great about it: I like being able to select items that I have the information for and just fill that entry.
What's not so great: minimal information above IRS docs, should have the kids interest income entries with the parents
Written by a customer while visiting turbotax.intuit.com