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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
States need help
on April 15, 2014
Posted by: Bremo
from Central VA
Being able to get out of easy step and go through forms really helps. I did find it difficult to enter info that TT doesn't recognize. The state returns are a joke and to charge for e file? I'll use next year, however I would have thought the program to be better.
What's great about it: fairly complete federal
What's not so great: State needs help. Could not e file VA return due to glitch. Took a lot of time to try a work around.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Still Learning New Level
on April 15, 2014
Posted by: MarkS13
from North Carolina
Bumping up to the Home & Business version, I found some frustrations. Finding quick answers to my specific concerns was more difficult than in previous years. The video clips before were helpful in answering questions, but that was missing this year.
I do like the ability to change entry amounts to review possible advantages. However, going back (to a previous tab or section) does not always get me back to the screen I left as easily as I would like.
Audit Defense is a definite plus.
What's great about it: More details on specific needs
What's not so great: Hard to get answers to my specific questions
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax - the top tax tool
on April 15, 2014
Posted by: Mrdubyah
from Providence, RI
We have prepared our taxes with Turbotax since it was first possible to do so. I strongly recommend Turbotax to friends and acquaintances. Without Turbotax I would never have the confidence to do our taxes at home. Step by step questions lead logically to a completed return. Simple menus make corrections and adjustments easy after the fact. Error checking ensures the return is correct. We can even do "what-ifs" that help us better plan for next year's taxes.
What's great about it: good interface to quicken, quick and easy to use, thorough
What's not so great: Lots of versions with confusingly different features
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Improve the Quality
on April 15, 2014
Posted by: Kenny12345
I'm surprised at the lack of support for a professional trader. Your program has too many limitations with respect to trading stocks and bonds. Please continue to beef it up.
What's great about it: Simplicity
What's not so great: Too simplistic in some aspects
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Refund!!!
on April 15, 2014
Posted by: Nold
from Downey, CA
Very easy to use especially with the guided process. Thanks TurboTax!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome!
on April 15, 2014
Posted by: FiveYearUser
from Jacksonville, FL
Helped me get a refund again! Simple to use.
What's great about it: Importing previous years info. Their knowledge of the Tax Code.
What's not so great: Could be more clergy specific.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Over all I felt that TurboTax was much better
on April 15, 2014
Posted by: Etrekfan
from Temple Hills: Maryland, MD
Good
I appreciate your professionally chosen guides to help us non-tax personel.
What's great about it: I enjoyed seeing Turbo Tax help in getting me the most deductions as well as Making donation calculations easier'
What's not so great: Could use a few more examples for business deductions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 15, 2014
Posted by: Steve105
from Flagstaff AZ
I use it every year and although I don't like doing my taxes this makes it less painfull.
What's great about it: Worked as promised quick and easy
What's not so great: None for me
Written by a customer while visiting turbotax.intuit.com