Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Ease of Mind!
on April 15, 2014
Posted by: RONNYGEE
from Orlando, FL.
Highly recommended.
What's great about it: Step-by-step progression.
What's not so great: At times the additional information required from the IRS is not easily understood and requires to go to the Help Sect.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Refund Max
on April 15, 2014
Posted by: eggarc
from Carol Stream, Illinois
I have been using turbotax for 15 years. It like having a personal CPA at my kitchen table helping me complete and file my tax return.
What's great about it: Easy to use and follow.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent job as always!
on April 15, 2014
Posted by: scRitch
from Metropolitan Chicago, IL
The whole experience is great. Every year with TurboTax I'm able to reduce the time I have to spend on filing taxes. Thank you for this! Every year I buy your software, and every year it pays for itself. That's AWESOME!!!
What's great about it: Once again, you've saved me more money (i.e., got me a bigger refund) than I ever would've been able to do on my own.
What's not so great: Sometimes you ask questions about items that you don't show us the context of. Couldn't you show the page, too?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Form EZ
on April 15, 2014
Posted by: RiversideGuy
from Riverside, CA
Turbo Tax has helped me prepare my taxes for the last decade. I find that it teaches me to keep better records and track my business expenses.
What's great about it: easy to prepare my taxes, helps me track tax items during the year
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on April 15, 2014
Posted by: MG5561
from Yorktown Heights, NY
This is now my 11th straight year using Turbo Tax and wouldn't consider any other method of filing. It's easy, it simplifies, and its fast.
What's great about it: Walks you through each section nicely
What's not so great: If a section does not apply, don't need to see the rest of the questions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2013 Turbo Tax Home & Business Review
on April 15, 2014
Posted by: CCbubba
from Plano, TX
Turbo Tax is great for the DYI! It's simple, fairly easy to follow & quick if you're prepared.
What's great about it: Question asking fill-ins, precise & to the point
What's not so great: Can't go back to a page you were on, you have to go back to the beginning of the section.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome refund
on April 15, 2014
Posted by: LifeAgentPro
from Bartlesville, OK
Overall, Turbo Tax was great. It walks you through everything step by step. I was able to finish in a short amount of time, and I got a great refund.
What's great about it: I liked the step by step process...I'm not a tax pro!
What's not so great: Some of the lingo was tough to interpret.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 15, 2014
Posted by: QuinnR
from Southern NJ, near Philadelphia, PA
I appreciate that you make improvements to interface each year without making radical changes, so that there is a sense of familiarity for those who have used Turbotax in previous years.
What's great about it: In some expense / deduction categories, can see entries from last year.
What's not so great: Would like to see entries from previous year in all possible expense / deduction categories when asked to enter current.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com