turbotax.intuit.com Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5 out of 5
4.5
Open Ratings Snapshot
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5 out of 5
5
Ease of Mind!
on April 15, 2014
Posted by: RONNYGEE
Highly recommended.
What's great about it: Step-by-step progression.
What's not so great: At times the additional information required from the IRS is not easily understood and requires to go to the Help Sect.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Refund Max
on April 15, 2014
Posted by: eggarc
I have been using turbotax for 15 years. It like having a personal CPA at my kitchen table helping me complete and file my tax return.
What's great about it: Easy to use and follow.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Excellent job as always!
on April 15, 2014
Posted by: scRitch
The whole experience is great. Every year with TurboTax I'm able to reduce the time I have to spend on filing taxes. Thank you for this! Every year I buy your software, and every year it pays for itself. That's AWESOME!!!
What's great about it: Once again, you've saved me more money (i.e., got me a bigger refund) than I ever would've been able to do on my own.
What's not so great: Sometimes you ask questions about items that you don't show us the context of. Couldn't you show the page, too?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Form EZ
on April 15, 2014
Posted by: RiversideGuy
Turbo Tax has helped me prepare my taxes for the last decade. I find that it teaches me to keep better records and track my business expenses.
What's great about it: easy to prepare my taxes, helps me track tax items during the year
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easy
on April 15, 2014
Posted by: MG5561
This is now my 11th straight year using Turbo Tax and wouldn't consider any other method of filing. It's easy, it simplifies, and its fast.
What's great about it: Walks you through each section nicely
What's not so great: If a section does not apply, don't need to see the rest of the questions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
2013 Turbo Tax Home & Business Review
on April 15, 2014
Posted by: CCbubba
Turbo Tax is great for the DYI! It's simple, fairly easy to follow & quick if you're prepared.
What's great about it: Question asking fill-ins, precise & to the point
What's not so great: Can't go back to a page you were on, you have to go back to the beginning of the section.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Awesome refund
on April 15, 2014
Posted by: LifeAgentPro
Overall, Turbo Tax was great. It walks you through everything step by step. I was able to finish in a short amount of time, and I got a great refund.
What's great about it: I liked the step by step process...I'm not a tax pro!
What's not so great: Some of the lingo was tough to interpret.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
on April 15, 2014
Posted by: QuinnR
I appreciate that you make improvements to interface each year without making radical changes, so that there is a sense of familiarity for those who have used Turbotax in previous years.
What's great about it: In some expense / deduction categories, can see entries from last year.
What's not so great: Would like to see entries from previous year in all possible expense / deduction categories when asked to enter current.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
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