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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
2
Probably my last time using TurboTax
on April 15, 2014
Posted by: zoomer1066
from Cincinnati OH
Despite repeated attempts, an hour with tech support, reinstalled software I was never able to either connect to the 'secure online server' or use the link 'having trouble paying'.
It made what should have been an easy experience into a multi hour task. I've used Turbo Tax for years now and never had any issues. This one makes me think i will look elsewhere for next year...sorry Intuit
What's great about it: it does a good job
What's not so great: Had nothing but problems trying to pay for my state filing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Superior Program
on April 15, 2014
Posted by: AVALOS
from Piedmont, CA
I am very satisfied and have used the program for years and will continue to do so.
What's great about it: accuracy and ease of use
What's not so great: none!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Your Product!
on April 15, 2014
Posted by: JLS44256
from Medina, OH
I have been a Turbo Tax fan for at least a decade now. Your product is wonderful and easy to follow 99% of the time!!! I worked for a CPA during tax season while in college which makes me love your product even more!
What's great about it: Easy to follow - plus options on how you want to proceed.
What's not so great: Not everything was explained especially on the state return.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Home & Business 2013
on April 15, 2014
Posted by: gg718
from Stafford, VA
I've use for our personal tax returns in the past. First time we've used for our new small business. Worked well, still easy to navigate. Most questions could be answered by doing a search.
What's great about it: Still fairly easy to use for a small business
What's not so great: Worked well for me, no major complaints
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great if your return is not too complicated
on April 15, 2014
Posted by: lajoya7
We have a lot of depletion deductions on royalties, it is cumbersome to input sometimes. If you want to go back and review your K-1 entry it takes time.
What's great about it: Ease of entry
What's not so great: K-1 Entry if you have a lot of K-1s hard to get back to check them
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TTax survey
on April 15, 2014
Posted by: JD307
from Texas
Need to improve help area to include specific help questions for the different versions of software you provide instead of overall.
What's great about it: Ease of inputting data
What's not so great: The 'Help' area was not as user friendly.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good Value
on April 15, 2014
Posted by: Chris81
from Boston, MA
I have been using TurboTax for about 7 years and each year it gets better and better. The rollup of last years information is especially helpful.
What's great about it: Easy Guides, Intuitive, Last year Rollup
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax software v. TurboTax online
on April 15, 2014
Posted by: TosaTaxPayer
from Milwaukee
I have used TurboTax (Home and Small Business) on the web for many years, ever since the year the IRS did not get its act together and the stand alone versions ended up with errors due to last minute IRS changes. However, each year, the delay between screens on the web version are getting longer and longer. (Intuit needs a larger cloud!) This year was intolerable, so I went back to the standalone version. Purchased it online from Intuit. It downloaded and installed without a glitch. And then it got an update patch from Intuit. I thought, here we go again. But it updated without a glitch and the completion of my very long business and personal tax return went off without a glitch. So, back to the standalone version from now on.
What's great about it: No delay between screens
What's not so great: Haven't found any
Written by a customer while visiting turbotax.intuit.com