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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Form EZ
on April 15, 2014
Posted by: RiversideGuy
from Riverside, CA
Turbo Tax has helped me prepare my taxes for the last decade. I find that it teaches me to keep better records and track my business expenses.
What's great about it: easy to prepare my taxes, helps me track tax items during the year
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on April 15, 2014
Posted by: MG5561
from Yorktown Heights, NY
This is now my 11th straight year using Turbo Tax and wouldn't consider any other method of filing. It's easy, it simplifies, and its fast.
What's great about it: Walks you through each section nicely
What's not so great: If a section does not apply, don't need to see the rest of the questions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2013 Turbo Tax Home & Business Review
on April 15, 2014
Posted by: CCbubba
from Plano, TX
Turbo Tax is great for the DYI! It's simple, fairly easy to follow & quick if you're prepared.
What's great about it: Question asking fill-ins, precise & to the point
What's not so great: Can't go back to a page you were on, you have to go back to the beginning of the section.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome refund
on April 15, 2014
Posted by: LifeAgentPro
from Bartlesville, OK
Overall, Turbo Tax was great. It walks you through everything step by step. I was able to finish in a short amount of time, and I got a great refund.
What's great about it: I liked the step by step process...I'm not a tax pro!
What's not so great: Some of the lingo was tough to interpret.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 15, 2014
Posted by: QuinnR
from Southern NJ, near Philadelphia, PA
I appreciate that you make improvements to interface each year without making radical changes, so that there is a sense of familiarity for those who have used Turbotax in previous years.
What's great about it: In some expense / deduction categories, can see entries from last year.
What's not so great: Would like to see entries from previous year in all possible expense / deduction categories when asked to enter current.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Probably my last time using TurboTax
on April 15, 2014
Posted by: zoomer1066
from Cincinnati OH
Despite repeated attempts, an hour with tech support, reinstalled software I was never able to either connect to the 'secure online server' or use the link 'having trouble paying'.
It made what should have been an easy experience into a multi hour task. I've used Turbo Tax for years now and never had any issues. This one makes me think i will look elsewhere for next year...sorry Intuit
What's great about it: it does a good job
What's not so great: Had nothing but problems trying to pay for my state filing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Superior Program
on April 15, 2014
Posted by: AVALOS
from Piedmont, CA
I am very satisfied and have used the program for years and will continue to do so.
What's great about it: accuracy and ease of use
What's not so great: none!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Your Product!
on April 15, 2014
Posted by: JLS44256
from Medina, OH
I have been a Turbo Tax fan for at least a decade now. Your product is wonderful and easy to follow 99% of the time!!! I worked for a CPA during tax season while in college which makes me love your product even more!
What's great about it: Easy to follow - plus options on how you want to proceed.
What's not so great: Not everything was explained especially on the state return.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com