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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Always works well
on April 15, 2014
Posted by: ABQT
from Albuquerque, NM
There is nothing fun about preparing taxes, but TurboTax takes some of the drudgery out of the process. It plugs in so much information from past returns that it "knows" how to guide you through the process, while offering helpful advice. Combine that with importing information from QuickBooks and the process was fast. I expected to have to rearrange and re-categorize my schedule C, but TurboTax had already correctly assigned the miscellaneous line items I use in QuickBooks to help track my business, based on previous year's returns. I appreciate being able to compare the previous year's number in every category. It makes it easy to see common errors #like a decimal point in the wrong place#, right away. Since I tend to put off taxes as long as I can, I always appreciate that TurboTax usually takes less time than I'm expecting and I finish with time to spare.
What's great about it: Simple to use and navigate
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 15, 2014
Posted by: Raffinato
from Cincinnati, OH
Same as always except for he Mac bug... fix it for next year. There are l lot of us out here.
What's not so great: Fix the transmission problem for Macs by next year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 15, 2014
Posted by: Kelmat
Would like to see more detailed, organized text for some sections.
Header; Content; Clarification, Impact
Tax consequences
Header; Content; Clarification, Impact
Tax consequences
Otherwise, better than last year!
What's great about it: Well organized by sections
What's not so great: Some text does not read quickly, slightly confusing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax saved the day!
on April 15, 2014
Posted by: nostromo
from Washington DC
I suddenly lost my business deductions. Online there was the same question. I had accidentally checked the box that I had no risk in the business. Online help navigated me back through TT to get to the place to uncheck that box.
What's great about it: Great Online Help
What's not so great: A little hard to navigate backwards without help
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 15, 2014
Posted by: barney2001
from Dallas, tX
Used turbo tax for years and continue to find it very helpful and fast
What's great about it: easy to use
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Tweeks
on April 15, 2014
Posted by: Roscoe1999
from Florida
When reviewing info already entered from a K-1, etc., some of the questions previously answered have to be answered again. if it's already been done leave it there. I'll change it if necessary.
The program wants to print copies for filing before it asks what I want to do with my refund - apply it to next years taxes, get a check, or auto deposit. Make sure the form is completed with these items before you ask me to print/efile my return.
What's not so great: 1. Make printing easier and not have to go to pdf to do it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thorough and easy to navigate
on April 15, 2014
Posted by: EdwardMK
from Tyler, TX
Wow! Honestly, I don't know how any mortal could ever do their taxes by hand:
- find all the right forms
- know all the ends and outs of any form
- find the documentation relevant for each form
- carry forward, correctly, information from year to year
- find all the right forms
- know all the ends and outs of any form
- find the documentation relevant for each form
- carry forward, correctly, information from year to year
A couple of times I tried to use the index for example to find info about a where to put partnership info from a K-1. I put "K1" into the search field and no info was found but of course, there is K-1 in the topics and I found the information when I searched them by hand.
What's great about it: Does everything: very complete
What's not so great: index didn't find "k1" or maybe "k-1"
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good program
on April 15, 2014
Posted by: moonmr
from Ringgold GA
overall good language better than competitor I have been using. Being able to change areas due misinterpreting question was more difficult.
What's great about it: simple language to understand most of time
What's not so great: hard to go back and correct if i needed to change some answer I gave
Pros: I moved
Written by a customer while visiting turbotax.intuit.com