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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
1
on April 15, 2014
Posted by: Boudi
This is the worst experience I've had with Turbo Tax and I've been using it for years. It was set up differently this year. I couldn't see how my numbers compared to prior years. I couldn't see that my office space was deducted until the end when I read through the entire return. Last year I was sent a notice that I had underpaid. This year I made less, but my taxes went up. The process is much less transparent.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Product
on April 15, 2014
Posted by: JanBuske
from Lees Summit, MO
Love it! Have used Turbo Tax for years!
What's great about it: Helps me get the filing done correctly and I don't have to know all the tax laws. Quick. Accurate
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 15, 2014
Posted by: MarleneB
from Plainfield, IL
Before Turbo Tax I REALLY didn't like doing our taxes. No more headaches at tax time. It's pushing the easy button. You start and before you know it you are finished with your taxes. I love the guided tour through taxes and the tax form review! I tell everyone. My son even uses Turbo Tax. You could say we are a Turbo Tax Family. Thank you TurboTax. I'm your biggest advocate.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 15, 2014
Posted by: GAILYPOO
from HEATH OHIO
Some questions are confusing without a choice for further examples. Particularly the home office area
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
First time with Computer Program
on April 15, 2014
Posted by: John00
from Vaughn, WA
Thank you to your team for creating a fairly simple way to do taxes. Hopefully next year it will be easier.
What's great about it: Easy format
What's not so great: Took more time than I expected
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Inventory/COGS
on April 15, 2014
Posted by: NutritionLady
from West Hartford, CT
I ended up having to enter my beg of year inventory to be the same as end of yr inventory to get the COGS to enter correctly. I shouldn't have to tinker with the beg/ending inventory to get the total amount of COGS (which I knew from quickbooks) to carry over for my total COGS deductions. For some reason, mine kept reverting to approx $1500 vs. the actual $15,000 that I spent on COGs. This needs to be addressed.
What's great about it: none
What's not so great: Not carrying over COGS
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great but buggy
on April 15, 2014
Posted by: Waltuana
from Austin TX
Usually this is easy and it generally was. However, on several areas that I know I covered in the Step-by-Step the entries did not carry forward. They were caught by the review and myself and hand entered on the actual forms.
What's great about it: Quick filing and good help
What's not so great: Some items did not enter and I had to go back to manually enter them.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great overall
on April 15, 2014
Posted by: LuapPE
from Boston
Overall very clear. Easy to navigate back and forth and switch to forms to see individual line items on form to be filed.
In the review function the program returns to the individual input line. It was difficult to understand what to do-- Never figured it out.
In the review function the program returns to the individual input line. It was difficult to understand what to do-- Never figured it out.
Completed return easy to file, save etc.
What's great about it: Clearer and clearer every year. easy back and forth
What's not so great: Sale of auto and purchase of new one was not clear. Review goes to forms. Should return to question format to fix prblm
Written by a customer while visiting turbotax.intuit.com