turbotax.intuit.com Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5 out of 5
4.5
Open Ratings Snapshot
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4 out of 5
4
on April 15, 2014
Posted by: GAILYPOO
from HEATH OHIO
Some questions are confusing without a choice for further examples. Particularly the home office area
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
First time with Computer Program
on April 15, 2014
Posted by: John00
from Vaughn, WA
Thank you to your team for creating a fairly simple way to do taxes. Hopefully next year it will be easier.
What's great about it: Easy format
What's not so great: Took more time than I expected
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Inventory/COGS
on April 15, 2014
Posted by: NutritionLady
from West Hartford, CT
I ended up having to enter my beg of year inventory to be the same as end of yr inventory to get the COGS to enter correctly. I shouldn't have to tinker with the beg/ending inventory to get the total amount of COGS (which I knew from quickbooks) to carry over for my total COGS deductions. For some reason, mine kept reverting to approx $1500 vs. the actual $15,000 that I spent on COGs. This needs to be addressed.
What's great about it: none
What's not so great: Not carrying over COGS
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Great but buggy
on April 15, 2014
Posted by: Waltuana
from Austin TX
Usually this is easy and it generally was. However, on several areas that I know I covered in the Step-by-Step the entries did not carry forward. They were caught by the review and myself and hand entered on the actual forms.
What's great about it: Quick filing and good help
What's not so great: Some items did not enter and I had to go back to manually enter them.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Great overall
on April 15, 2014
Posted by: LuapPE
from Boston
Overall very clear. Easy to navigate back and forth and switch to forms to see individual line items on form to be filed.
In the review function the program returns to the individual input line. It was difficult to understand what to do-- Never figured it out.
Completed return easy to file, save etc.
What's great about it: Clearer and clearer every year. easy back and forth
What's not so great: Sale of auto and purchase of new one was not clear. Review goes to forms. Should return to question format to fix prblm
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Survived one more year!
on April 15, 2014
Posted by: Callieg
from Mobile, AL
TurboTax walked me through Fed and 2 states. The retirement funds from one state are not taxed by the other state. TurboTax helped me find deductions that I had forgotten to use. I'll get TurboTax again next year.
What's great about it: TurboTax walked me through Fed and 2 states
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax Home and Business
on April 15, 2014
Posted by: CoachJM
from Winfield, WV
The product was easy to use and update with all of the information applicable to my situation. It was very helpful and time saving.
What's great about it: Very easy to use and understand
What's not so great: NA
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
2013 Victory
on April 15, 2014
Posted by: KK1229
from Space Coast, FL
I am out of town and I gathered the paperwork I thought I needed. The step by step procedure, although it can be tedious, got me through and I was able to accomplish it in several hours.
What's great about it: Takes you step by step
What's not so great: none that I can think of....
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
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