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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Survived one more year!
on April 15, 2014
Posted by: Callieg
from Mobile, AL
TurboTax walked me through Fed and 2 states. The retirement funds from one state are not taxed by the other state. TurboTax helped me find deductions that I had forgotten to use. I'll get TurboTax again next year.
What's great about it: TurboTax walked me through Fed and 2 states
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Home and Business
on April 15, 2014
Posted by: CoachJM
from Winfield, WV
The product was easy to use and update with all of the information applicable to my situation. It was very helpful and time saving.
What's great about it: Very easy to use and understand
What's not so great: NA
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2013 Victory
on April 15, 2014
Posted by: KK1229
from Space Coast, FL
I am out of town and I gathered the paperwork I thought I needed. The step by step procedure, although it can be tedious, got me through and I was able to accomplish it in several hours.
What's great about it: Takes you step by step
What's not so great: none that I can think of....
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
too many pages
on April 15, 2014
Posted by: pattttty
I do not like the changes ovdr the years. and the expense is not comparable to a tax person. I do not think I will use it next year.
What's great about it: no math errors
What's not so great: do ot like that it does not show actual tax form while working tax return
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 15, 2014
Posted by: TimeTax
from Owingsville, KY
difficulty getting help on an issue that in the end did not even show up. it was really weird.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
It's done!
on April 15, 2014
Posted by: MamaZ66
from Pittsburgh, PA
I would have given a hire rating however, there was a problem with my PA tax return and when I clicked on their button to fix it, it required me to update it as an already filed claim and it was NEVER filed, then it wouldn't make the correction, so it had to be deleted and completely redone. NOT HAPPY ABOUT THAT or THAT I HAD TO PAY FOR MY STATE RETURN, that never went through in the first place and wouldn't make the correction. Live and Learn. I just hope they get the problem info that was sent and correct it for future people. Good luck!
What's great about it: click and answer and community q/a
What's not so great: Never received my free PA return with purschase
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
problem with e-filing
on April 15, 2014
Posted by: ALYET
from Round LAKE BEACH, ILLINOIS
very good until i encountered problems with e-filing. i ended up mailing both my federal and state tax returns
What's great about it: good process at the start
What's not so great: problem with e-filing
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Another Year Done!
on April 15, 2014
Posted by: LouSi
from Oakdale, CA
Have used TurboTax for years now, and will continue its use in the future as well.
Great product for completing this yearly necessary evil!
Great product for completing this yearly necessary evil!
What's great about it: Simple, easy to understand, and quick.
What's not so great: Online chat would be good.
Written by a customer while visiting turbotax.intuit.com