Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
on April 15, 2014
Posted by: LittleDaniel
There are many requirements for business expenses that are confusing. I didn't know whether to put expenses under my incorporated business or my occupational position as a professor.
What's great about it: easy to complete most questions and forms
What's not so great: difficulty to determine where to put business income versus personal income.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent
on April 15, 2014
Posted by: Futballer
from San Francisco, CA
Excellent!
What's great about it: Simpe, fast but extraordinairly detailed
What's not so great: Faster updates would be very hepful
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
As painless as filing taxes can be.
on April 15, 2014
Posted by: RoseArbor
from Lakewood CO
filing taxes is a dreary task. But with turbo tax, once I've pulled together all the info needed (we have LLC, Sole Proprietor, and personal taxes to do), the process of completing the tax return is painless and quick.
What's great about it: straight-forward, easy to use
What's not so great: no cons
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Not as good as prior years
on April 15, 2014
Posted by: Mach1111111
from MO
Not as good as prior years. Too many system defects and false processing of data. Had to constantly check and recheck to be sure data was stored correctly.
What's great about it: Still good and similar to prior years
What's not so great: Many logic loops or something causing errors.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Slightly confusing
on April 15, 2014
Posted by: steve5439
from Weed, CA
software comes back and says that value I entered from K-1 has to be 0 or larger. The number I entered was -1. this was the correct number from the line on my K-1. Then I just entered 0 into Turbo Tax. We'll seed that happens?
What's great about it: I like that software walks you through every step.
What's not so great: confusing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Freaked out!
on April 15, 2014
Posted by: neecie105
from Toledo, Ohio
Never had a problem with turbo tax until this year. Ready to E-file and the error message 25300 came up! It was difficult to solve, but I finally did. Very disappointed!!
What's not so great: Error 25300
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Clean and Simple
on April 15, 2014
Posted by: Deutaronomy
from Palmer, Alaska
Error correction was easy - I had to retrieve old files from a computer with a different operating system and the transfer was seamless and worked exactly as the customer service person said it would.
What's great about it: Easy to follow
What's not so great: nothing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Here we go again !
on April 15, 2014
Posted by: Tooters
from Mississippi
Have used Turbo Tax for 15 years. I've grown up with it. Continues to improve. Infomercial aspects have lessened.
Altogether, better than an accountant.
What's great about it: Program continues to get better
What's not so great: Navigation could be better
Written by a customer while visiting turbotax.intuit.com