Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Love TurboTax
on April 15, 2014
Posted by: scrum
from Seattle WA
Will be using TurboTax again next year
What's great about it: easy and complete
What's not so great: you still have to know and understand your business/have complete records
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
almost perfect
on April 15, 2014
Posted by: Billinthehouse
from Houston, TX
Easier this year than last. But the SEP contribution section didn't appear on it's own.
What's great about it: like the side by side from last year
What's not so great: still had to find the SEP section
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Refund Ready
on April 15, 2014
Posted by: Dewdette
from Somewhere in the East Sierra
I've used TuroTax for 4 years now and am very happy with the product. It is easy to follow, and getting more user friendly each year.
There are still missing answers, just as with any human preparer. I had to search to find that my income (all earned in a tax free state) would be taxed in my new home state, one with state tax. At the end of the review, I always seem to owe TurboTax more than my original purchase and I would like to see a page showing the potential add on fees, as well as any fees associated with e-filing.
In all, however, I'm happy and I know that I'll be back next year.
What's great about it: fast, simple preparation
What's not so great: I've been pleased, but am not happy with "add-on" at the end.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love TurboTax
on April 15, 2014
Posted by: KernalPuff
from Fort Worth, TX
Overall, have used turbotax for past 5 years at least. Love the product! I'm not afraid to do my taxes anymore!
What's great about it: Just have to answer the questions
What's not so great: Some things won't correct easily. Like putting mileage in the wrong box at first. Hard to correct mistake because of a
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
works!
on April 15, 2014
Posted by: hisods
from FL
had to shut down and restart to load updates. other than that, no hick-ups.
What's great about it: guides
What's not so great: couldn't get PIN so we could e-file
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
turbo tax elder
on April 15, 2014
Posted by: tholl
I've used Turbo Tax since 1998, I love it but the e-file state cost is higher than some competitors, may try next year.
What's great about it: easy to use
What's not so great: the jump in state e-file cost way to high
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on April 15, 2014
Posted by: MsBHappy
from Atlanta, GA
Use to run Turbo and another software together to check the accuracy of my figures. Found errors in the other software so I went only with Turbo Tax.
What's great about it: Love the previous year comparison
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Getting Better and Better
on April 15, 2014
Posted by: SanDiegoBarbara
from San Diego, CA
I've been using TurboTax since 1995 for me and my two businesses. I can't say it's enjoyable, but I can say it is painless. I'm not a numbers person, so I appreciate the Q&A Format. I can't understand why anybody with a fairly simple tax situation would go to a tax preparer. You have to gather up all the data anyway...TurboTax makes it easy to enter it yourself. You never have to look at a form until it's all done!
Written by a customer while visiting turbotax.intuit.com