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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
2013 Turbo Tax Experience
on April 15, 2014
Posted by: PB49
from Beaver, Pa
Turbo tax struggled with my payment of state tax after 2012 state submittal. It took my state pymt as tax withheld. That was ok for the federal but it considered it twax withheld on the 2013 state estimated payment computation.
What's great about it: Thoroughness of the review
What's not so great: Lost my return on startup of Turbo Tax.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
I used to love turbotax but this year...
on April 15, 2014
Posted by: panabode
I started my return FOUR TIMES because 1.I messed up and decided to start over rather than fix... and that is when I noticed..... 2. I noticed that MORE info had transferred over. so... I 3. tried again.. different info had transferred over ... 4th time.. less stuff transferred so I gave up.
What's great about it: it does keep things organized and that helps a lot
What's not so great: it gets worse every year about transfering info over
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
got 'er done
on April 15, 2014
Posted by: Beemn
from Columbus, Ohio
good program and helped me stay sane
What's great about it: easy step by step
What's not so great: anytime I do work on a computer is seems like something goes wrong
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 15, 2014
Posted by: Reno123456789
from VA
I have used this software for many years and still do not know how to save a copy to a disc or memory stick so I can store it away for reference. It would be nice to store it so when I get a new computer, I can move it onto the new computer and when I load the current year software everything will transfer over.
What's great about it: Good explainations, Detailed Step by Step,
What's not so great: can't always find the topic I need when I need it, Questions aren't always in the order I feel they should be
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I've Trusted Turbo Tax for Years
on April 15, 2014
Posted by: CaliBigGirl
from Bay Area, CA
LOVE IT. Will definitely use again next year!
What's great about it: Easy to understand, intuitive, user-friendly
What's not so great: Kept running the same updates every time I launched
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Keeps getting better and better
on April 15, 2014
Posted by: AbyBaby
from Mountain View, CA
This is my 15th year doing my taxes using TurboTax. Apart from the smooth import from previous years tax return, the fast and accurate tax engine aided with simple and straight-forward user experience makes doing taxes something that you do not have to dread. The comprehensive FAQ and support articles has answered all my unusual questions that I had on my taxes. e-Filing is a breeze and you know the status of where your money is. TurboTax continues to become sophisticated and smart over the years and these days, almost all your financial institutions for 1099-INT, 1099-B, 1099-DIV, W2, etc. are linked and can be downloaded into the software automatically - the only thing is that you need to be web savvy and must have accounts setup for your financial institutions (Citibank, Bank of America, Chase, Morgan Stanley, etc.). Other thing is that I really enjoy the feel that I can go back and forth to tweak my data - ultimately it is my data and I am in the best position to see if I got it correct. Doing so I also learn about tax laws and something that I could do differently next year.
The only issue I have is that when I have complicated scenario (converting my primary residence to rental and moving to another location and then converting my other rental to primary residence all in the same year) gets tricky. I am not saying that TurboTax Home & Business cannot do it - but there is room for improvement. I have had this exact situation in TY2009 and I must say that this year in 2013, TurboTax was able to calculate my ratio of # of days as Primary Residence vs. Rental much elegantly.
I strongly recommend TurboTax over other Brick and Mortar Tax Stores - because of ease, flexibility and control. TurboTax help is more knowledgeable than many of their associates. Good Job TurboTax Team & Intuit - Keep it up!
What's great about it: Intuitive User Experience, Fast & Reliable Tax Engine, Automatic Imports for most financial institution data
What's not so great: Super complicated tax return needs manual cross-checking
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easier than ever to use
on April 15, 2014
Posted by: DebbieBH
from South Brunswick, NJ
I was impressed with the ease of use this year. I convinced some family members to purchase and use this year and they were shocked at how intuitive the product is. Good job Intuit! I've used the product for 5+ years now and it has improved every year and ia practically idiot proof. The best software for users at all levels.
What's great about it: very year the software gets easier to use and more intuitive.
What's not so great: None. No glitches seen in past years.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Program
on April 15, 2014
Posted by: darius1xx
from Austin, TX
Overall a useful easy to use program.
What's great about it: Easy to use.
What's not so great: None
Written by a customer while visiting turbotax.intuit.com