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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
3
2013 Home & Business
on April 15, 2014
Posted by: genethemachine
from Houston, TX
The software got all of my expenses from QuickBooks as well as the Total Income, but the Cost of Goods sold was off by quite a bit. There is no way to see a detailed listing at what did not get included, and the numbers made no sense.
What's great about it: Goes through all the required steps
What's not so great: Did not account my Cost of Goods sold accurately
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
on April 15, 2014
Posted by: peter9999999999
from Santa Rosa, CA
Been using your program since 1996. This year your program left me in the dark concerning my totalled truck (business auto) after my accident, received insurance settlement and purchased new truck in 2013. Your directions within the program did not give me a feeling of confidence to know it was done correctly - simply fill in the blanks and delete damaged truck in the next pane. I am sure I will be called out on this by the IRS - with some sort of fee to pay. You are doing the best you can with your resources, maybe improving this part of the program in years to come.
What's not so great: Business exspense for totalled truck
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Post-entry navigation
on April 15, 2014
Posted by: Rickwaw
After completing a section or even a whole return, going back to enter, check, or review previous data can be difficult because the software doesn't remember past answers to non-numerical questions. It is not easy to skip forward through the questions to return to the location you need to be.
Add a "Forward" button if a section is known to already be completed so navigation can be easier without having to verify that a previous answer has not changed back to a default answer. (Even worse is that answers DO change back to default answers.)
Similarly, it would be nice if a person could navigate to a location in the middle of a major category (for example Business section) without having to start all the way back at the beginning. Put in some sub-section navigation to the main navigation tabs.
What's not so great: Re-checking a partial return could be easier
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Why use a Tax Person
on April 15, 2014
Posted by: MrBill6249
from Biloxi, MS
Why anyone would ever use someone to prep their taxes is beyond me. this is all I have used for the past 6 years and it has been a godsend.
What's great about it: Intuitive, quick, dependable information
What's not so great: so inexpensive I can't deduct it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to follow
on April 15, 2014
Posted by: GG2745G
from Artesia, NM
Questions were easy to understand and if I had questions I was able to find answers quickly
What's great about it: questions and explanations were understandable
What's not so great: none
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best program out there
on April 15, 2014
Posted by: Stout1043
from Struthers, Ohio
Been using TurboTax for years, best out there. have a small business works great. thank You
What's great about it: I can short cut through it, or click to get a question answered.
What's not so great: Sometimes to many not common questions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes are Easy
on April 15, 2014
Posted by: KinglyCharles
from San Diego Ca.
I have used Turbo Tax for many years and it gets better every year. This year every thing went extremely easy.
What's great about it: Being walked through the tax questions with plenty of explainations.
What's not so great: None Found
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great experience, as always
on April 15, 2014
Posted by: ptigue
from Alabama
We use Turbo Tax every year, and find it to be
more complete than any thing else we've ever
used.
more complete than any thing else we've ever
used.
What's great about it: Very user friendly and thorough
Written by a customer while visiting turbotax.intuit.com