turbotax.intuit.com Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5 out of 5
4.5
Open Ratings Snapshot
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5 out of 5
5
Good Experience
on February 17, 2014
Posted by: paulbearson
Good package. Intuitive and easy to use. Doesn't waste my time.
What's great about it: It was easy
What's not so great: Nothing I could think of.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Rocked my Refund!
on February 17, 2014
Posted by: Sugah
I've used Turbo Tax for years and the product continues to evolve and improve. This year was the best ever ... the explanation boxes were great! Turbo Tax made filing easy.
What's great about it: Business Section was easy to navigate.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Smooth Filing
on February 17, 2014
Posted by: Landbright
I appreciate the plain language approach to tax preparation. Great product. I wish I had used it years ago.
What's great about it: Clear and concise process
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Very Confusing
on February 17, 2014
Posted by: youasked2
It would have been more helpful if there were a few more explanation links as to the meaning of certain terms. In the W-2 area where HSA's are claimed, it would have been a great help if you would have put a statement that Employer contributions and also payroll deductions are included in that box. And then an additional explanation that explains there is another section that will review more information about the HSA contributions.
What's great about it: Easy - for the most part
What's not so great: HSA section VERY CONFUSING
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
so easy
on February 17, 2014
Posted by: maln9999
so easy so fast any one can do it in no time
What's great about it: any person can do it
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
easy to use
on February 17, 2014
Posted by: blacktop1
each year I"ve used it been a good experience.
What's great about it: thoroughness
What's not so great: must have missed that part
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
What a relief!
on February 17, 2014
Posted by: AMO1254
Very easy to use, lots of "help" and "more info" with individual items for more detailed explanation when needed, liked how some items had more thorough explanation of how the deduction worked
What's great about it: ease of navigation, choice of being guided step by step or selecting specific items
What's not so great: if no kids, then shouldn't have to go through items only applicable for those with kids
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Roses Review
on February 17, 2014
Posted by: rosetex13
Overall it was easy enough to correct the minor problems that I incurred.
What's great about it: I have used Turbo Tax for several year, so I am quite familiar with it.
What's not so great: This year it seemed that my Schedule C deductions were not as clear as before.
Written by a customer while visiting turbotax.intuit.com
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