 |
Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,029 reviews
5 Stars
8,669
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Cruising through the years
on April 15, 2014
Posted by: 088silliw
from Cincinnati, Ohio
Ever since my CPA father retired I've been using Turbo Tax.
I have never worried about tax time because of the ease of use.
Some of my friends continue to use tax services and pay hundreds of dollars.
I have never worried about tax time because of the ease of use.
Some of my friends continue to use tax services and pay hundreds of dollars.
What's great about it: Easy to understand and use
What's not so great: The Home and Business isn't free :)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 15, 2014
Posted by: tsaia
from lincoln,ca
Have used turbotax for many years. Never a problem as errors are caught before filing. great product.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Made My Job Easy!
on April 15, 2014
Posted by: LaziTaxPreparer
from Plano, TX
The guidance given by turbo tax made doing the return much easier. It guided me to the forms I needed based on my answers.
What's great about it: Guided me through forms needed based on info I entered
What's not so great: "more info" could have been easier to understand
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
From dread to WOW!
on April 15, 2014
Posted by: Jammeaze
from Virginia Beach, VA
I started out with my and my wife's income and bam... federal tax owed. Dread. After going through the easy to understand questions and in line help for different sections with those questions, I got to a point where I put in my deductions and BAM, refund! Nice. Thanks TurboTax for making tax time a little easier for those of us who want to e-file our taxes.
What's great about it: Easy question interface to fill in complicated IRS forms with ease. Easy to follow.
What's not so great: tad pricey and e-filing cost not included
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax review
on April 15, 2014
Posted by: SENIORGUY
from Nevada
I will be glad to recommend to any senior citizen or anybody that uses a computer and is not afraid of the internet.
What's great about it: Easy to navigate, just keeps getting better every year
What's not so great: There really wasn't any negative features worth mentioning
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Slow starting but quickly rolled through it.
on April 15, 2014
Posted by: DRRLM
from Spokane, Wa
It took quite some time to get started...but once it started rolling things went well!
What's great about it: Easy to use!
What's not so great: Slow starting
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Horrible product
on April 15, 2014
Posted by: Denisk1234
from WDC
Simple task: to prepare an extension request and e-file seems to be IMPOSSIBLE to find. The program asks if I want an extension in RANDOM places, then suddenly ASSUMES I am MAILING it. Newsflash: everyone is allowed to e-file an extension AND pay electronically, today on April 15th. Except the geniuses at Intuit made that option as elusive as possible, I am not even certain if it finally did that, or filed my full returns! Second issue: having to download and install last-minute updates, and being told by Turbo Tax that it cant transmit e-file because "updates are available": had to run that circle FOUR times before something happened and it decided to let it transmit. WHAT A WAIST of money this product is. Horrible SHAME.
What's great about it: ..well, it is all in one place.
What's not so great: but the sun aint shining there.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Problems arose
on April 15, 2014
Posted by: Bearg
from Concord, MA
This year was hard as TurboTax didn't run smoothly on the first two computers I used. Step to step transitions were very slow, with the spinning donut there for a long time. Maybe a contributing factor was Turbotax's need for memory. I guess I'll never know, but maybe next year you can try to produce a product that doesn't need so much memory.
Just a thought
What's great about it: went well on third computer I used
What's not so great: seems to require a lot of memory to use
Written by a customer while visiting turbotax.intuit.com