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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
on April 15, 2014
Posted by: K4fun
from Marlton, NJ
I encountered two issues when filling out my taxes on TurboTax. 1. there is no autosave feature. There needs to be a shadow return, so if something happens while filling out the forms, this information can be downloaded directly into the tax forms.
2. When using the guide, sometimes the information doesn't show up if you switch to entering the info as you direct. This causes a lot of confusion.
2. When using the guide, sometimes the information doesn't show up if you switch to entering the info as you direct. This causes a lot of confusion.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2013 Tax Prep
on April 15, 2014
Posted by: Jagster1970
from Pittsburgh, PA
I am a faithful user of Turbo Tax.
What's great about it: Excellent - Easy to Use
What's not so great: None
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Mostly Good
on April 15, 2014
Posted by: JoeWM
from Springfield, MO
As usual, TurboTax provides a way to prepare tax returns with a minimum of paper, opportunity for calculation error, or chance of overlooking an issue. I was able to import three separate brokerage statements, saving a lot of data entry and eliminating a source of potential error. Suggestion: Create a separate relocation module for those moving between states. Charge for it and include the most common allocation issues and reminders of relocation-related deductions.
What's great about it: Comprehensive coverage of federal issues. Basic state tax issues.
What's not so great: Almost no help on allocation issues from dealing with two states (had to resort to a spreadsheet).
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent as usual
on April 15, 2014
Posted by: DangereuxLapin
from Fort Collins, CO
Makes our insanely complicated taxes bearable for the average joe.
What's great about it: easy, thorough, good experience
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
The Way It Should Be
on April 15, 2014
Posted by: BillQuinby
from Reno, NV
There are parts of life that should work correctly. If I were confronted with a paper return, I would first boggle, then I would be looking for a copy of Turbo Tax. When a child stops trusting the adults to know how everything works, they are often face to face with the IRS. Turbo Tax is the tool to restore a little trust in humanity, obviating the necessity to tame the unruly beast of Taxland.
One thing that was odd this year was an unexplained line item during the error check. I chose to enter a random date, since I had not one clue as to the context of the neglected field that was presented to me.
Thanks for great software, Intuit. I'm glad you're in to it. Heheh.
What's great about it: procedure, information, and client service
What's not so great: review procedure
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
!!!
on April 15, 2014
Posted by: theotheotheo
from Sacto
failed to electronically submit returns after paying for state and after twice downloading updates .. Now how do I get my electronic California state filing fee returned??
What's great about it: expected
What's not so great: failed to electronically submit return after paying and after ..
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
ease of use
on April 15, 2014
Posted by: LucyTreb
from New Orleans, LA
the only problem i really had was entering vehicles. I owned one and traded it in for another mid year in July. at some point i had too many vehicles listed in the program (*they were duplicates) so i really need to learn and understand that section but everything else went very smoothly and i have a difficult return with schedule c and e. Will definitely use this program next year!!! saved me $350
What's great about it: They provide great explanations and it walks you right thru each item
What's not so great: trouble with entering vehicles.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast, easy, and comprehensive!
on April 15, 2014
Posted by: TommyArl
from Arlington, VA
Fast, easy, and comprehensive. Best feature is to be able to import previous year's tax return and all personal data and able to import electronically all investments. That alone saved me one or two days.
What's great about it: Fast, easy, and comprehensive. Imports investments.
What's not so great: Individual "update" function is confusing at times
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com