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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
2013 Home and Business
on April 15, 2014
Posted by: mcwnasa
from Kansas City
I found the software easy to use as always without any issues.
What's great about it: Easy to use
What's not so great: Cant find any cons
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
good return
on April 15, 2014
Posted by: steveboru
from southampton ma
went well
What's great about it: fast and simple
What's not so great: some difficulty getting forms
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Amazing, Over the Top Customer Service
on April 15, 2014
Posted by: KaraBara
from Hagerstown MD
I thought Tenuus was the best possible representative that he could have been. Kind, intelligent and solution provider. Patience is his virtue.
What's great about it: Tenuus (spelling is wrong) was superior with his assistance. He never failed to have an answer for each challenge I had
What's not so great: Absolutely none.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
So quick!
on April 15, 2014
Posted by: Filipa
from San Franciso, CA
It took me just 10 minutes to file. I had only two W2s, so it was easy, and I knew how to skip all unnecessary questions about foreigh accounts etc.
What's great about it: Very simple, easy to follow
What's not so great: Too many items to review if following the guide
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Many Years of Turbo Tax
on April 15, 2014
Posted by: Big56
from Elgin, IL
I have a minor in accounting and I have been using Turbo Tax for the last 10 years. It helps to have an accounting background, but this is one of the most user friendly tax programs on the market today. As long as your entries are honest and legit, it is almost impossible to enter wrong information.
What's great about it: Extremely User Freindly
What's not so great: Quite Pricey for Business or Professional Version
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 15, 2014
Posted by: K4fun
from Marlton, NJ
I encountered two issues when filling out my taxes on TurboTax. 1. there is no autosave feature. There needs to be a shadow return, so if something happens while filling out the forms, this information can be downloaded directly into the tax forms.
2. When using the guide, sometimes the information doesn't show up if you switch to entering the info as you direct. This causes a lot of confusion.
2. When using the guide, sometimes the information doesn't show up if you switch to entering the info as you direct. This causes a lot of confusion.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2013 Tax Prep
on April 15, 2014
Posted by: Jagster1970
from Pittsburgh, PA
I am a faithful user of Turbo Tax.
What's great about it: Excellent - Easy to Use
What's not so great: None
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Mostly Good
on April 15, 2014
Posted by: JoeWM
from Springfield, MO
As usual, TurboTax provides a way to prepare tax returns with a minimum of paper, opportunity for calculation error, or chance of overlooking an issue. I was able to import three separate brokerage statements, saving a lot of data entry and eliminating a source of potential error. Suggestion: Create a separate relocation module for those moving between states. Charge for it and include the most common allocation issues and reminders of relocation-related deductions.
What's great about it: Comprehensive coverage of federal issues. Basic state tax issues.
What's not so great: Almost no help on allocation issues from dealing with two states (had to resort to a spreadsheet).
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com