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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,029 reviews
5 Stars
8,669
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
The Way It Should Be
on April 15, 2014
Posted by: BillQuinby
from Reno, NV
There are parts of life that should work correctly. If I were confronted with a paper return, I would first boggle, then I would be looking for a copy of Turbo Tax. When a child stops trusting the adults to know how everything works, they are often face to face with the IRS. Turbo Tax is the tool to restore a little trust in humanity, obviating the necessity to tame the unruly beast of Taxland.
One thing that was odd this year was an unexplained line item during the error check. I chose to enter a random date, since I had not one clue as to the context of the neglected field that was presented to me.
Thanks for great software, Intuit. I'm glad you're in to it. Heheh.
What's great about it: procedure, information, and client service
What's not so great: review procedure
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
!!!
on April 15, 2014
Posted by: theotheotheo
from Sacto
failed to electronically submit returns after paying for state and after twice downloading updates .. Now how do I get my electronic California state filing fee returned??
What's great about it: expected
What's not so great: failed to electronically submit return after paying and after ..
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
ease of use
on April 15, 2014
Posted by: LucyTreb
from New Orleans, LA
the only problem i really had was entering vehicles. I owned one and traded it in for another mid year in July. at some point i had too many vehicles listed in the program (*they were duplicates) so i really need to learn and understand that section but everything else went very smoothly and i have a difficult return with schedule c and e. Will definitely use this program next year!!! saved me $350
What's great about it: They provide great explanations and it walks you right thru each item
What's not so great: trouble with entering vehicles.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast, easy, and comprehensive!
on April 15, 2014
Posted by: TommyArl
from Arlington, VA
Fast, easy, and comprehensive. Best feature is to be able to import previous year's tax return and all personal data and able to import electronically all investments. That alone saved me one or two days.
What's great about it: Fast, easy, and comprehensive. Imports investments.
What's not so great: Individual "update" function is confusing at times
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Business Turbo Tax Program
on April 15, 2014
Posted by: Shilo12726
from Tennessee
I have used Turbo Tax program for the past 15 years. I love the program. I find it easy to maneuver through the questions and forms. I like the format of the questions that are asked to gather the most information possible. Thank you for your product.
What's great about it: Easy to operation and maneuver
What's not so great: Too expensive
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I Don't Owe!!!!!!
on April 15, 2014
Posted by: Lynjupiter
from Chugiak, AK
I am happy!!!!
What's great about it: Went from cashing in a 401k to getting money back.
What's not so great: none
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
First Time Turbo Tax
on April 15, 2014
Posted by: TDIRK
from ALASKA
This is the first time I have ever used an electronic Tax support software and I have to say... I LIKE IT!
: )~
: )~
After this experience I may just have to go back and see if I can benefit from refilling previous tax statements...
What's great about it: Easy to follow interview format, easy to go back and correct or add something you forgot
Pros: I had a baby, My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
very easy to navigate
on April 15, 2014
Posted by: patin14
from Milwaukee, WI
I love the way it transfers the information to the next year.
Great how it keeps recalculating your refund.
I love the pages that compare last year to this year.
Great how it keeps recalculating your refund.
I love the pages that compare last year to this year.
What's great about it: it prompts you to complete sections for your exact needs
What's not so great: you can't print single pages or screen shots to refer back to later
Written by a customer while visiting turbotax.intuit.com