Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Took a lot of stress out of April 15th
on April 15, 2014
Posted by: ScubaGal
from Florida
I started a business in 2013 and really feared the unknown as far as what I needed for documentation, and what was deductible. TurboTax really made the process efficient.
What's great about it: Intuitive, step by step instructions, good help / info online support
What's not so great: No Live chat for real time answer
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Following the Road
on April 15, 2014
Posted by: Reggie53
from Stone Mountain, GA
Its GREAT! I have been using Turbo Tax since 1999 and I have never felt the need to try any other tax software. I have graduated from the Deluxe to the Home & Business and Turbo Tax has changed with me. It give me sound advice on issue that I would have not considered. I like the step by step because sometimes you just don't want to have to think about it overly much.
What's great about it: I lke that it gives me a snapshot of the prior year. That help me to visit those particular areas.
What's not so great: I sure there are some, but the one I have experienced are not worth mentioning.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Software
on April 15, 2014
Posted by: PastorRLT
from Steele, MO
This software is excellent for self-preparation of taxes. With the guidance it gives, it is simple to use. With the checks that it performs, it is highly accurate. With the price of the software, it saves immensely on tax preparation fees. I highly recommend it.
What's great about it: It is simple and guided.
What's not so great: None of which I know.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
State issues
on April 15, 2014
Posted by: rogerwayne
from Cheltenham, PA
glad it was here
What's great about it: completed online NJ live in PA
What's not so great: unsure of state issue
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Been Using TurboTax for Many Years!
on April 15, 2014
Posted by: PlantManager1
from Tulsa, OK
I've been using TurboTax since the time of the DOS application - every year. TurboTax leads me through all areas and details for filing my tax return. I totally trust TurboTax and highly recommend it. I feel this is, by far, the best software to prepare, file, and store your tax return and associated information.
What's great about it: Easy-but detailed, accurate, and thorough!
What's not so great: No Cons! TurboTax is perfect.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to Do!
on April 15, 2014
Posted by: Oompahloompah
from Kansas
Easy to follow, I especially liked being able to import one of my W-2s!
What's great about it: It was thorough, but easy to do!
What's not so great: I should have done my taxes sooner.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I can't live without Intuit Turbo Tax
on April 15, 2014
Posted by: RodPFeliciano
from South San Francisco, CA 94080
More power to Intuit!
What's great about it: Ease of use and accuracy, I hope!
What's not so great: None that I know of.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
just fine except for e-file
on April 15, 2014
Posted by: ydwmr
from in
finally had to print and file by mail. i had already entered my credit card info and was charged even though both returns failed to e-file. don't know if the charges will be reversed or if i will have to track down a phone number to be sure i am not charged for nothing. FRUSTRATING. I use turbo tx every year...this is the first time i had a problem..
What's great about it: everything went smoothly
What's not so great: e-file failed. asked me to download more updates which i did 3x
Written by a customer while visiting turbotax.intuit.com