Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,029 reviews
5 Stars
8,669
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Super Simple and Fast!
on April 15, 2014
Posted by: Stretch1958
from Birmingham, AL
Long time user of TurboTax and will be for years to come.
What's great about it: DeductIt
What's not so great: The fact that I have to do this every year! (Death and taxes)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
wouldn't file
on April 15, 2014
Posted by: Didntwork
from NYC
wouldn't e file and therefore it is useless and wasted a great deal of time and effort
What's not so great: wouldn't e file returns
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Well done!
on April 15, 2014
Posted by: Mike224
from Ramsey, NJ
Very intuitive and easy to use. New screen layout really improves the usability.
Well organized.
Nice job!
What's great about it: Very clear and concise
What's not so great: Liked the comparisons to averages from the past
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great program, few glitches easy to follow
on April 15, 2014
Posted by: LCham1893
from West Valley City, UT
I had a more complicated return this year and I also completed my Moms extensive return using the home and business program. I was able to do both with ease. The question answer came in handy numerous times.
What's great about it: Simple directions
What's not so great: a couple of glitches
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Took a lot of stress out of April 15th
on April 15, 2014
Posted by: ScubaGal
from Florida
I started a business in 2013 and really feared the unknown as far as what I needed for documentation, and what was deductible. TurboTax really made the process efficient.
What's great about it: Intuitive, step by step instructions, good help / info online support
What's not so great: No Live chat for real time answer
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Following the Road
on April 15, 2014
Posted by: Reggie53
from Stone Mountain, GA
Its GREAT! I have been using Turbo Tax since 1999 and I have never felt the need to try any other tax software. I have graduated from the Deluxe to the Home & Business and Turbo Tax has changed with me. It give me sound advice on issue that I would have not considered. I like the step by step because sometimes you just don't want to have to think about it overly much.
What's great about it: I lke that it gives me a snapshot of the prior year. That help me to visit those particular areas.
What's not so great: I sure there are some, but the one I have experienced are not worth mentioning.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Software
on April 15, 2014
Posted by: PastorRLT
from Steele, MO
This software is excellent for self-preparation of taxes. With the guidance it gives, it is simple to use. With the checks that it performs, it is highly accurate. With the price of the software, it saves immensely on tax preparation fees. I highly recommend it.
What's great about it: It is simple and guided.
What's not so great: None of which I know.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
State issues
on April 15, 2014
Posted by: rogerwayne
from Cheltenham, PA
glad it was here
What's great about it: completed online NJ live in PA
What's not so great: unsure of state issue
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com