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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
3
so so experience
on April 15, 2014
Posted by: rustijo2
from Ohio
I wasn't that impressed with Turbo Tax this year. The information on RRB-1099 R wasn't even included and I had to sub RRB-1099 for it so the boxes didn't match. It was harder to maneuver around and took me longer. The help screen wasn't that helpful and responded that nothing was found for simple things. I was disappointed.
What's great about it: tax return software
What's not so great: worst experience ever after 18 loyal turbo tax years
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Mr.
on April 15, 2014
Posted by: GiuseppiEmilio
from Oregon
Good product. I like using it.
-Health Insurance and Retirement Plan deductions information about IRA's and SEP's would be helpful.
-Please continue to add specific deduction information and eliminate the need to enter credit card information when filing state forms.
-Also, you may want to make the IRS schedule C forms more correlated to the interface on the step by step guide. I do my accounting to schedule C and would like to move through it that way.
-Anything that drills down into more deductions is good.
-Health Insurance and Retirement Plan deductions information about IRA's and SEP's would be helpful.
-Please continue to add specific deduction information and eliminate the need to enter credit card information when filing state forms.
-Also, you may want to make the IRS schedule C forms more correlated to the interface on the step by step guide. I do my accounting to schedule C and would like to move through it that way.
-Anything that drills down into more deductions is good.
What's great about it: Step by step guidelines.
What's not so great: Occasional lapses in continuity of steps as relates to forms.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
smooth process
on April 15, 2014
Posted by: xycampos
from Granada Hills, CA
a very smooth process in a very hectic environment....
What's great about it: user friendly
What's not so great: zero.... like it very much
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So easy and helpful
on April 15, 2014
Posted by: OSunny
from Gilbert AZ
I really believe this is the easiest to understand accounting type software. I wish I could find a regular accounting software for my business that is this easy to understand and comprehensive. Please consider creating a Home & Business Accounting Software for Dummies with this kind of wonderful interaction and thoroughness.
Thank you
What's great about it: Very good directions, easy to understand, seems very thorough.
What's not so great: Surprise charges at the end.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo On
on April 15, 2014
Posted by: VBosch
from Dallas, Tx
I wish that Turbo Tax would review past years data so that it would calculate a depreciation that was used in the event of a sale of business. I always use TT so this would be very helpful
What's great about it: Easy Guide
What's not so great: Turbo Tax needs to apply past years info for business owners
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
turbo tax review 2013
on April 15, 2014
Posted by: goodfellow5
from Vinton, VA
I have been a turbo tax user for a lot of years and there are always changes that are some time for the better and others for the best. I realize the IRS make change according to new laws but when they do remember that the regular folks are not all accounts. at least try to set it up with a snap shot the previous year so that we stay on the same page. Also; at the end don't hold up filing with so much other stuff.
Thanks you other wise do a great job I've used this software for more than twenty years.
Thanks you other wise do a great job I've used this software for more than twenty years.
What's great about it: little eazier to get through.
What's not so great: can't find some areas for certain file to work on very easy.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great product!
on April 15, 2014
Posted by: Spikeage
from Wexford, PA
Love it! Used for the at least the last 15 years!
What's great about it: Fast, easy, reliable
What's not so great: A coiuple of minor problems when TT recognizes that a form is not required. Creates an endless loop!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quik and Easy
on April 15, 2014
Posted by: Gwalsh4
from Nuevo, CA
I had hoped to break even or get a refund but I at least know what I have to do for next years taxes, Turbo Tax got me all the write offs I am entitled to. I can't ask for anything more. :D
What's great about it: Clear and easy to use
What's not so great: None
Written by a customer while visiting turbotax.intuit.com