Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Easy to Use
on April 15, 2014
Posted by: Westerly
from Columbus, OH
I've used TurboTax for over 20 years and I'll be back!
What's great about it: Quick additions and logical guidance
What's not so great: Cannot print some forms, particularly in the Ohio state return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easier than before
on April 15, 2014
Posted by: Aldente
from NC
Been using TT for 15 years and will continue.
What's great about it: Error corrections are easier
What's not so great: Got caught in a circular trap on a specific error correction.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Made the whole process much less intimidating.
on April 15, 2014
Posted by: TXPAPA25
from Garland, TX
TurboTax made the whole process much less intimidating. Download of 1099 from Brokerage account was very simple, accurate and efficient. It was very easy to "learn more" abount any field.
What's great about it: Easy to use, very clear instructions, helpful details, good download of 1099 from brokerage account
What's not so great: Could not download credit union 1099-DIV
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 15, 2014
Posted by: seapro
from Dallas,TX
Easy to follow instructions and auto-checking forms for accuracy is worth the money!
What's great about it: Easy to go back and forth on the various forms. ERROR CHECK is the greatest!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Made it Easy
on April 15, 2014
Posted by: PJJones
from Austin, TX
This version was much easier to use this year than last year and the summary explanations were more detailed and informative. This made everything go much quicker.
What's great about it: Allow me to select items to review in detail
What's not so great: No code for Realtor
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax
on April 15, 2014
Posted by: thugh24
from Rochester, NY
I have used Turbo Tax for years and have not had any problems with it.
What's great about it: User friendly, so easy anyone can do it
What's not so great: pricey but cheaper than going someplace to do them
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
I was to mail my state returns in and couln't do s
on April 15, 2014
Posted by: scorinorin
from California
I have been using turbo tax for many years with out any trouble. Now they say I can't e file my state tax but did it anyway. now they want money for doing so. I had no state tax due..
What's great about it: Good program
What's not so great: At the end I was told I could not efile my state taxes in but the did and now I can,t fix it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Only way to file your taxes!
on April 15, 2014
Posted by: Rytetone
from Olathe, KS
I swear I wouldn't never go back. Once you get into answering all the questions, TurboTax will drill you though all the things you wouldn't even think of looking at.
What's great about it: Not having to pay for some tax preparer service that doesn't work as hard a TurboTax and finding my savings
What's not so great: Nothing with TurboTax just hate doing income taxes
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com