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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Easy, Peasy
on April 15, 2014
Posted by: Melissa2013
from Minnetrista, Minnesota
My husband usually uses TurboTax to file our Federal and State returns each year. But this year he was too busy and it fell to me to complete. I had never used TurboTax before, and even though I own my own small business, I was able to complete the return in record time! I love TurboTax, and will recommend it to everyone I know.
THANKS TURBOTAX!!
THANKS TURBOTAX!!
What's great about it: Complicated - Made easy with TurboTax
What's not so great: Couldn't find one!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I love Turbo Tax
on April 15, 2014
Posted by: Eliza25
from Cornelius, NC
Turbo tax is amazing. I have an extremely complicated tax return and Turbo tax made it easy.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Disappointed: Not warned that filing not complete
on April 15, 2014
Posted by: ronpaul
from Frederick, MD
When I completed my taxes in early March, I decided to sign up for the Audit Service. It appeared to me that I had filed my federal and state taxes for myself and dependent.
There was no indication that I had not completed the submission. Since I normally receive my refund within a few weeks, I decided to track the refund today. To my dismay, neither had been submitted. There was no indication that the short form had not been filed and neither my long form. Greatly disappointed
What's great about it: Much impproved over past years
What's not so great: No warning that taxes not transmitted 1 month ago
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
1st with Parent - Wow Learned A Lot!
on April 15, 2014
Posted by: CMTFirstRetun13
from Tuckahoe, NY
wish there was a pop up helper...trauma would be lessened for those less knowledgeable
What's great about it: Learning Experience & Begins Expense Planning
What's not so great: Farm Expense Pop Up When None Claimed
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy as Pie
on April 15, 2014
Posted by: mmacnaughton
from Dallas, TX
Caught several deductions we didn't know we could take.
What's great about it: Thorough and complete
What's not so great: None
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Even K-1s are easy!!!
on April 15, 2014
Posted by: superbun
from Austin, TX music capital of Texas
Seriously, have you ever tried to do K-1s w/o TURBOTAX? Nightmare!!! So much easier with TT. Still, its the worst part about doing my taxes. Every year I say I am going to sell those stocks...never do though cause the returns are so sweet...oh well.
This is the first year TT didn't catch all the errors right away. Hit ready to submit and an error popped up after already being checked three times. That is a little worrisome.
Isn't very easy to find the prepaid downloads on the website. Glad I didn't have to call for help this year. That is different. So, maybe it has improved some this year. However, I wasn't able to find my 2012 return that I did online last year, so no prefilled information. Oh well, that's what I get for waiting til the last minute like always.
What's great about it: Super easy. K-1s a breeze.
What's not so great: Website not so friendly.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Another successful year with Turbo Tax
on April 15, 2014
Posted by: cactusrich
from Sun City, AZ
Other than having to make several tries to import Quicken data, everything was pretty transparent. Seems to get easier each year, which is nice.
What's great about it: Seems to get easier and better organized each yeasr
What's not so great: Transfer of Quicken info could be better
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good and quick overall experience, community lacks
on April 15, 2014
Posted by: squintus
from Surprise, AZ
I have used TurboTax for years, the best part being just loading last year's information, having it side by side on most screens for comparison, and having many of the categories and itemizations already typed in and ready to go.
The cons are still that when you get stuck, the community toolbar on the right really doesn't follow you in context or get you over the hump. Google did a better job at that. If they could coordinate the community to be sharing realtime, and put top answers for the section you're working, then you'd have something more people would buy and use.
The cons are still that when you get stuck, the community toolbar on the right really doesn't follow you in context or get you over the hump. Google did a better job at that. If they could coordinate the community to be sharing realtime, and put top answers for the section you're working, then you'd have something more people would buy and use.
What's great about it: easy questions, relatively good explanations
What's not so great: even google helped a bit more than the community
Written by a customer while visiting turbotax.intuit.com