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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Thanks for the assist
on April 15, 2014
Posted by: FutureDoc
from Reston, Virginia
Both customer service rep and CPA agreed to submit discrepancy report ticket to make entering next year's number more straightforward. Also self-employment tax interview questions were confusing and potentially caused me to overpay.
Also payment feature didn't work for the fourth year in a row. Thanks for the free download, state filing and audit defense.
Also payment feature didn't work for the fourth year in a row. Thanks for the free download, state filing and audit defense.
What's great about it: Turbo Tax CPA helped with flaws in form
What's not so great: Fellowship questions are misleading and need to be tricked
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to Use
on April 15, 2014
Posted by: sleepyoaks
from Pittsburgh, PA
Program was easy to use and will use again next year
What's great about it: Easy to Understand
What's not so great: Need more in Help Section
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Get 'er Done with Turbo Tax
on April 15, 2014
Posted by: PackNGpaw
from The Real Washington
Turbo Tax is right on target!
I've used Turbo Tax for at least 6 years now. The way the IRS wins every game is by changing the rules all the time. Turbo Tax helps keep up with all the changes. They offer support if you need it, but the software makes getting it done easy.
Why wait till the last minute to file? Cause I don't want to give them an extra dime before I have to. Turbo Tax lets me file on the 15th and still gets it done!
What's great about it: Turbo Tax makes it possible to file your own return
What's not so great: It could be clearer what standard deductions are made
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
OK - got bogged down a few times
on April 15, 2014
Posted by: FLY4PHUN
from Amesbury, MA
Wasn't intuitive when entering 1099-MISC for my spouse's contract work; at times confusing when looking at things like mortgage deduction that didn't match 1098s but ultimately realized some was allocated to home office deduction, etc.
I also seemed to struggle with updating items in previous sections - didn't always appear to catch updates correctly - but ultimately got through and appeared correct.
But on the whole I like using TurboTax and plan on using again next year.
What's great about it: Excellent UI & seemed complete
What's not so great: Going back to update items seemed confusing at times
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Complex
on April 15, 2014
Posted by: annapolisgeo1
from Annapolis MD
Overall the best out there. The detail in business Sch C is a bit overwhelming, but manageable. The auto section is bit redundant and could be improved.
What's great about it: got thru the return faster than ever
What's not so great: obtuse in some areas
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Many Happy Returns
on April 15, 2014
Posted by: FutureDoc
from Reston, Virginia
Works best to have Dad fill everything in for me. Couldn't claim moving expenses
What's great about it: Piece of cake to fill in
What's not so great: Lotta stuff to bypass
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Complicated returno
on April 15, 2014
Posted by: eggysue
from Naperville, IL
I have been using Turbo Tax for many years and have not had any trouble using it. This year I had a little different situation and pulled money from an IRA. Problem is the system didnt catch that I entered the withholding for the distribution in two spots. Exact same number, I guess you have to make sure you look for things that dont add up. Its probably my fault for not reading the clear instructions as to what to enter where.
What's great about it: The program does look at all options available for deductions
What's not so great: The program didnt notice that I had entered tax withheld twice
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo Tax
on April 15, 2014
Posted by: donnacarol
from Gulfport MS
I once used another program, only took once to bring me back to Turbo Tax. Never leaving again.
What's great about it: Easy to use and understand
Written by a customer while visiting turbotax.intuit.com