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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
2
Got all jammed up in the end...
on April 15, 2014
Posted by: Boxcar11
Errors at the end drove me crazy...still not 100% sure it's out. Kept saying a zip was wrong to a University. Checked and rechecked, tweaked, and again...same stuff. Probally have an hour or two dealing with it... Still not sure. I have no idea if I'd go this route again. Good luck.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
it's ok...
on April 15, 2014
Posted by: nicoleowski
from sacramento, CA
when it reviews for mistakes it shows a small window of the missing (or incorrect) information. the problem is, it doesn't show you the full form or what question goes along with this part of the form. very poor in my opinion.
What's great about it: it calculates as you answer questions
What's not so great: not clear with state e-filing; during reviews only a small window shows so you can't really see what is missing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TAP My Refund!
on April 15, 2014
Posted by: ChefPatrick
from Houston, TX
This the great software ever! It make during my taxes less stressful! I would recommend this to all of my friends.
What's great about it: Details and explanation included in this software
What's not so great: No way to skip unwanted items
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great except some of the forms for business miles
on April 15, 2014
Posted by: wrjohnson45
from Fish Creek, WI
I had errors relating to business miles from my owned vehicle used in my business. I had to fill in the federal forms to correct errors which were not clearly covered in the interview.
What's great about it: simple and easy to complete.
What's not so great: Mileage for owned vehicle driven 100% Business
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
finally done
on April 15, 2014
Posted by: luv112
from Cleveland, Ohio
Always the best . . but this year seemed extra hard.
I had two states and had a lot of trouble splitting the income between the two . . especially Ohio.
You'd think that would be an obvious top question .. instead of just taking the total Federal Income and calculating/showing a very high tax debit and scarring me to death.
For the state forms, Turbo Tax needs to "understand them for us" . . so they can better explain what is meant by some of the archaic questions/entries.
I had two states and had a lot of trouble splitting the income between the two . . especially Ohio.
You'd think that would be an obvious top question .. instead of just taking the total Federal Income and calculating/showing a very high tax debit and scarring me to death.
For the state forms, Turbo Tax needs to "understand them for us" . . so they can better explain what is meant by some of the archaic questions/entries.
What's great about it: smooth as ever and hits all the spots for my complex return
What's not so great: sometimes hard to get into the data to better understand the question and enter data better
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best ever!
on April 15, 2014
Posted by: cglCA
from Eureka, CA
I have used Turbo Tax for ten years and the software is easy to use and gets faster and better each year.
What's great about it: Ease of use and quick.
What's not so great: Difficult to print blank forms and extension
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Solid Product
on April 15, 2014
Posted by: WarwickSue
from Warwick RI
Always an excellent product with lots of quetions to be sure you are getting all the deductions you deserve.
What's great about it: Easy to use
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Why mess with success?
on April 15, 2014
Posted by: 1artiste
from East Hampton, N Y
I have used Turbo Tax for many years. It was always so easy until the last couple of years when you 'improved' it. Now it is nothing but trouble and complexities. Please go back to the old simple system.
What's great about it: It finally ironed out the problems.
What's not so great: All those error messages that refuse to be fixed and will not allow filing or printing until they are fixed which is nev
Written by a customer while visiting turbotax.intuit.com