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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Money back this year
on April 15, 2014
Posted by: jseck
from Katy, TX
Love it.
I have been using Taxact for years, this was better!
I have been using Taxact for years, this was better!
What's great about it: Home and business rocked, easy to review & input
What's not so great: none
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
More program problems this year than last year
on April 15, 2014
Posted by: HandBUser
from Houston, TX
I encountered duplicate forms and duplicate calculations, incomplete forms although the screens prompted for it, and incomplete prompting on partnerships. This year was very frustrating due to the errors and amount of time it cost me. I have reported errors each year...this product needs to be tested better.
What's great about it: Most information from prior year brought forward to this year
What's not so great: A lot of bugs. You may need to switch to Form mode and correct
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome guide!
on April 15, 2014
Posted by: jones85298
from Phoenix, AZ
I have used TurboTax for years and have really appreciated the ease of use. I have used tax prep companies before. But I found I would still have to study and understand my taxes before going into the prep locations. Essentially, it was easier for me to do the taxes myself with TurboTax.
What's great about it: I appreciate the easy guide processs.
What's not so great: I cant think of one thing...
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Can not get to extension to print & file
on April 15, 2014
Posted by: JJoice
Can not get to extension to print & file
What's not so great: Can not get to extension to print & file
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
First Time User
on April 15, 2014
Posted by: BowmanShowman
from Arizona
First time using Turbotax. Nice and easy to use. Would refer to a friend.
What's great about it: Easy step by step
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great Program for Procastinators Like Me
on April 15, 2014
Posted by: gusp1
from Indio, CA
It seems as the years go on, I've been using turbo tax since 2001 that the tax code just keeps getting more convoluted. It took me 12 hours to do my taxes this time which was the longest time it's ever taken me. I always wait until the April 15th because I hate the IRS and don't want to give them a cent of my money a day too soon since I am self employed.
What's great about it: Fairly easy to input your totals once you get your box of receipts organized.
What's not so great: Only had a problem with gas overriding royalty interest it kept wanting to put it on schedule c rather than schedule e
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple as plug and play
on April 15, 2014
Posted by: AAAG
from Washington, DC
If you use Quicken, using TurboTax is even easier to use. You can electronically transmit information from Quicken about income and expenses into TurboTax. If you use Turbo Tax for the first time this year, then when you use Turbo Tax next year it will even be easier because Turbo Tax allows you to copy your prior year information into the new years Turbo Tax. Even though I have used Turbo Tax for a decade, I still like to use the follow the guide function so that I don't miss any tax rule changes. They say death and taxes are inevitable, well so are yearly changes to the tax codes. Without Turbo Tax doing the research for me, I would have to spend many, many long hours reading the IRS publications. I like many dislike doing taxes, and don't think that people should have to employ a "Certified Public Accountant" to get our taxes done. Without Turbo Tax, I would be using a CPA.
What's great about it: Simply follow the guide.
What's not so great: More explicit help.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbotax 2013
on April 15, 2014
Posted by: snad
from Toccoa, GA
Easy to fill out but error check brings you to the actual forms, schedules and subsections which are difficult to understand as there is no guidance or explanation at that point
What's great about it: Easy to fill and some explaination
What's not so great: error check solutions difficult as no explanation on how to fill
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com