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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Refund Made Easy
on April 15, 2014
Posted by: RedSox09
from Liverpool, NY
Walked me thru the whole process step by step - great program!
What's great about it: Easy to follow
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Difficult with Cancelled Debt
on April 15, 2014
Posted by: homerggg
from Palm Harbor, FL
TT should automatically incorporate Form 982 for cancelled debt from credit card.
What's not so great: TT did not automatically import Form 982, had to search forums
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great but needs tweaking
on April 15, 2014
Posted by: Raphaben
from Manhasset NY
Very annoying to have a whole slew of numbers reentered from a spreadsheet into Turbo tax because it does not allow cut and paste.
Needs to make number entry easier when having additional details ( form is unwieldy and inflexible)
Why is form 1099-K ( Paypal) not downloadable)?
More to come....
What's great about it: Very good at Federal
What's not so great: State is weak
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 15, 2014
Posted by: TJWall
from Olathe, Ks
For some reason Turbo Tax NEVER recognizes my husband's retirement plan on the Kansas state taxes.Every time I've used it, I've had to go back into the forms and manually enter the correct amount. We each have money going into a retirement system, mine being KPERS on my W-2, his being KF on his. The program only recognizes my amount for additions to Kansas income, and if I don't manually correct it, it files the amount incorrectly. The only reason I know this is because we were scolded by the state and had to pay more money the first time it happened. Now i actually look for it, but shouldn't have to, since that amount is in the W-2 information that I enter, and I am paying for a tax program to do the math for us.
What's great about it: Detailed and leads you through everything.
What's not so great: Too many charges for filing state taxes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 15, 2014
Posted by: suzierigoll
from Spalding, NE
you guys made this soooooo easy. Thank you!
What's great about it: excellent
What's not so great: none
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy to use
on April 15, 2014
Posted by: RoderickJ
from Dayton, OH
I really have no complaints, it was a really easy to follow process. It took less time than I thought it would.
What's great about it: As stated in my title, it was easy to use and follow
What's not so great: I had to manually fill in some things directly to some forms
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great experience!
on April 15, 2014
Posted by: brseltma
from Orlando, FL
We started using TurboTax after our CPA left us out in the cold following receipt of a notice of audit from the IRS a few years ago... We haven't looked back. What a great tool, even for those who are accounting-challenged!
What's great about it: Easy to navigate, clear instructions, thorough
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Filing with ease!
on April 15, 2014
Posted by: taxfox
from Rockford, IL
Thank you Turbo Tax for making it easy to file tax returns. There were a few years I really did think of switching to a different program. However, for tax year 2013, this was the smoothest I have had TT (Turbo Tax) work in quite a few years. Again, very user friendly, very easy to navigate if you did not want to enter in the guided order offered. Also very easy to find some areas that previously you often had to bring up the form to enter the number. I will quit rambling on about how great TT is but IT REALLY WAS/IS VERY USER FRIENDLY and VERY EASY TO WORK WITH NO MATTER IF YOU USED THE GUIDED APPROACH or your own.
What's great about it: Very user friendly. Carried over EVERYTHING needed to efile.
What's not so great: This year none that I can think of
Written by a customer while visiting turbotax.intuit.com