Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Made life easier
on April 15, 2014
Posted by: windsor3
from Woodstock, Ct
Overall, Turbotax made filing a relatively painless experience. While the overall presentation was clean and concise, there were places where the descriptors were too concise, had to hit the 'more help' button a bit more than I think i should have. But, a 1040 with home business and 2 states filed in less than two hours start to finish is fairly impressive
What's great about it: Good walk through of all sections
What's not so great: Short descriptions were, well, short
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
The best is still to come
on April 15, 2014
Posted by: akb7
from PHX, AZ
overall, very good product and it allows you to follow the instructions and get tax return done faster. Should include more examples of tax law changes.
What's great about it: very good and easy to understand tax instructions
What's not so great: lacks examples to explain for new tax law changes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Always Awesome !
on April 15, 2014
Posted by: JulesLPC
from Norfolk, VA
Always Awesome - gets me the best refund possible, checks for errors, asks all the important questions and even the smallest details that might be uncommon for most people but pertinent for a refund for other people ! Easy to use - I've been a loyal customer for 9 years !
What's great about it: Asks every question possible to maximize my refund!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TT Experience
on April 15, 2014
Posted by: wds1
from Central Texas
A wonderful package that significately reduces the stress of filing taxes. Sets up each new return in minutes. Imports all personal information, Asks you all necessary questions and shows how how you answered them last year. Not sure how long TT has been around but but I believe I have used it for at least 15 years. I always recommend TT to my friends.
What's great about it: Comprehensive,.accurate, and easy to use
What's not so great: Sometimes hard to make changes and find answeres to questions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
An overall good experience
on April 15, 2014
Posted by: Verver
from Phoenix, AZ
This program definitely saved us money and time. It was fairly easy to use, even for someone who doesn't have a lot of computer experience. Had a few snags when going to file, and mandatory updates were required. Went through the process a few times, but it finally went through and got them filed in the nick of time.
What's great about it: User friendly, even for non-tech savvy people
What's not so great: Updating process needs a little work
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Makes Life a lot easier
on April 15, 2014
Posted by: stormy93
from Tucson, AZ
Used Turbo Tax for years. Why spend thousands of dollars having someone do your taxes for you. Turbo Tax covers it all, for all types of returns and business owners. Turbo Tax asks all the questions.
What's great about it: Ask all the questions that I would not think of
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
worked for me
on April 15, 2014
Posted by: K123turbo
from Minneapolis, MN
great error checking.
What's great about it: handled joint return fully itemized, no problem.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great tool
on April 15, 2014
Posted by: turbo2000to2013
from Lynnwood, WA
Still easy and very useful tool. I've been using turbo tax for several years and always have been able to complete my taxes with ease. Really like it.
What's great about it: easy to use - I like the old info auto tsfrd to new year
What's not so great: updates on federal forms was not very clear thiis time - held up filing
Written by a customer while visiting turbotax.intuit.com