Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,029 reviews
5 Stars
8,669
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
An overall good experience
on April 15, 2014
Posted by: Verver
from Phoenix, AZ
This program definitely saved us money and time. It was fairly easy to use, even for someone who doesn't have a lot of computer experience. Had a few snags when going to file, and mandatory updates were required. Went through the process a few times, but it finally went through and got them filed in the nick of time.
What's great about it: User friendly, even for non-tech savvy people
What's not so great: Updating process needs a little work
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Makes Life a lot easier
on April 15, 2014
Posted by: stormy93
from Tucson, AZ
Used Turbo Tax for years. Why spend thousands of dollars having someone do your taxes for you. Turbo Tax covers it all, for all types of returns and business owners. Turbo Tax asks all the questions.
What's great about it: Ask all the questions that I would not think of
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
worked for me
on April 15, 2014
Posted by: K123turbo
from Minneapolis, MN
great error checking.
What's great about it: handled joint return fully itemized, no problem.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great tool
on April 15, 2014
Posted by: turbo2000to2013
from Lynnwood, WA
Still easy and very useful tool. I've been using turbo tax for several years and always have been able to complete my taxes with ease. Really like it.
What's great about it: easy to use - I like the old info auto tsfrd to new year
What's not so great: updates on federal forms was not very clear thiis time - held up filing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Absolute Problems - bad software this year
on April 15, 2014
Posted by: SArvin
from Reno, NV
Been a very happy TurboTax customer for years....until now. Very shocked that this each time I tried to use product i had to reinstall disc and also kept getting error messages with updates.
What's great about it: Easy to use tax application
What's not so great: Installation and crash problems
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great as usual
on April 15, 2014
Posted by: Marchwind1949
from Reading, MA
Been using TurboTax for several years and will continue to do so.
What's great about it: Easy to navigate
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
BEST EVER
on April 15, 2014
Posted by: CubaLibre
from Dover, NH
I experienced the 2013 Home & Business software as the most user-friendly ever. It seemed simpler, more intuitive and focused on my specific situation. I REALLY appreciated the simplification of the CHARITABLE donations section.
What's great about it: Most Intuitive version since I started using TurboTax many years ago
What's not so great: Could have used a bit more specific instructions to correct "Errors". Kept asking for 1099R data that wasnt in my form.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Super kool
on April 15, 2014
Posted by: kunle101
from washington, DC
Its cool, I've been using it year after year and keep coming back. I guess it must be cool then; unless I have no better alternative.
Written by a customer while visiting turbotax.intuit.com