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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Great, but...
on April 15, 2014
Posted by: Almosthere2
from Aurora, IL
Totally thorough & easy to wade through every possible item or topic that might apply to your situation. The one major downside is that over the years navigation has become progressively more difficult. Yes, there are a half dozen major category tabs, but there's no drop down list of items within those categories! WHY NOT? Why should you have to re-answer dozens of questions you've already answered just in order to get to an item or question you might need to change or correct? Drop down lists could easily solve this & make going back to fix or just check on an answer a simple task. This seriously needs to be addressed & improved.
What's great about it: Walks you though every possibly applicable topic
What's not so great: Navigating directly to specific topics, especially if your going back to a previous item
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 15, 2014
Posted by: dptrack
from Colorado
For the first time Turbo Tax did not offer a chance to change home office square footage or details about utility usage. I don't know what assumptions it made to determine either square footage of the home office or utility usage.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Outstanding Software
on April 15, 2014
Posted by: jrl1
from Central California
Better than ever. Better on each new tax year!
Keep up the excellent development work.
Keep up the excellent development work.
What's great about it: A precise system / tool for doing your tax filings
What's not so great: None
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome!!!!!!!!!!!!!!!
on April 15, 2014
Posted by: brckwy
from Glen Richey, Pa
Ok it took me 14 hrs to complete from start to finish with no breaks, so to speak...I bought turbo tax about a month ago and thought that i could just whip through it, well if i had all the info i needed handy maybe i could have, but i had to look for a few items, print a few items from intuit, add up receipts from this and that and then spent an hr on the phone on hold for turbo tax to answer where do i put non-employee compensation 1099 misc info on tax return....I had to form a business, its not a business i just paid someone to help me with stuff cause with my job i didnt have time, i paid her out of my income, but over all i am happy with results and i didnt think i could actually accomplish doing taxes, i am so proud of myself and my husband proud of me too!!!
What's great about it: i did taxes all by myself, i didnt think i could do it
What's not so great: putting in the 1099 for non-employee compensation
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Wonderful Time Saver
on April 15, 2014
Posted by: Builder62
from Los Angeles, CA
If there's any Cons, it's the government's over-taxation at the Fed, State & local city levels that when combined, really do not encourage or help businesses, especially small operations like my own...this software sort of points out what is clearly over-taxation. I remember the years in which I would do this manually myself, never again! Thank You INTUIT !!!
What's great about it: Simplifies trying to understand gov't forms
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
John J. McNally
on April 15, 2014
Posted by: Johno44
from Richmond, CA
Turbo Tax's 2012 computation on our 1040 was not correct for taxable Social Security income. It was $814 short so we had to pay an additional $120 in taxes.
Also, I have no idea where the program got the figures to compare our 2012 tax figures to those for 2013 as they were so far off I couldn't believe it. There was a difference of almost $15,000 for our AGI as well as other figures being incorrect. This sort of thing doesn't do much to generate a feeling of security and trust in Turbo Tax software.
Also, I have no idea where the program got the figures to compare our 2012 tax figures to those for 2013 as they were so far off I couldn't believe it. There was a difference of almost $15,000 for our AGI as well as other figures being incorrect. This sort of thing doesn't do much to generate a feeling of security and trust in Turbo Tax software.
What's great about it: Nice to have from last yeart all personal info imported from last year and to have all the computations seem correct .
What's not so great: 2012 computation not correct
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Always easy to use
on April 15, 2014
Posted by: lisaar
from FL
I love using turbo tax. It is quick and easy to use
What's great about it: Uses what was filed year before as starting point! Easy to understand
What's not so great: additional info pop ups could contain more info
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great tool
on April 15, 2014
Posted by: LandedEagle
from Denver, CO
I have been using Turbo Tax for over 30 years. It has improved every single year and has made filing my taxes very easy
What's great about it: Easy to use
What's not so great: none
Pros: I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com