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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
3
wow what thrill
on April 15, 2014
Posted by: pepalady
from Illinois
the length of time it took me to get it done
What's great about it: it was very easy to do
What's not so great: just time consumming
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Maxed My Return
on April 15, 2014
Posted by: Piewacket
from Mesquite, TX
The CPA I have used for over 20 years has not provided the comprehensive information for deductions that is available in Turbo Tax.
I feel confident my entries are accurate, correct and, because of the Audit Tool, I have the necessary documentation to justify each deduction.
What's great about it: User friendly, fast, and efficient.
What's not so great: Unable to find answers for a few questions.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Fast & easy instructions/e-file/direct deposit
on April 15, 2014
Posted by: Lillupie
from Davis, OK
I have used Turbo Tax for over 10 years
What's great about it: Easy instructions; Love the "tags".
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Do it yourself with Turbo Tax
on April 15, 2014
Posted by: djh83109
from Bay Area of Houston TX
Great program at all levels of tax preparation.
What's great about it: The year over year carryovers and comparisons withy the previous year. Also, the import features.
What's not so great: In the review section, it can get a little complicated to correct the items that need review.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
hidden fees to file
on April 15, 2014
Posted by: gregcool
from Massachusetts
I feel taken advantage of
What's great about it: overall easy
What's not so great: hidden fees to file electronically add uo
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
This is the tenth year using Turbo Tax, love it
on April 15, 2014
Posted by: Sondra4Taxes
from White Plains, md
Happy with Turbo Tax, this is my 10 year.....
What's great about it: Keeps me safe and up to date with new tax laws.
What's not so great: Can we get two free states taxes, I have to do my moms....
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fantastic Experience
on April 15, 2014
Posted by: betsail
from San Diego, CA
It was smooth sailing until I got to my CA return. There was a bug in the program and it would not continue. I called tech support on 4-15 at 6 pm and Thurman walked me through the entire problem!!!! He was so patient and kind. I cannot thank him enough!!!!! I knew this was a bad day to file my taxes. I didn't think I would be able to reach anyone at this late date, but THURMAN to the rescue!!!! He walked me through until I e-filed!!!! This is the best customer support I have received from any company!!! Again, Thank you
What's great about it: Thurman was extremely helpful when I called tech support!!!!!~
What's not so great: Few bugs
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very Happy TurboTax Customer
on April 15, 2014
Posted by: DrewDS
from Auburn, WA
Absolutely love Turbotax. I have always felt comfortable taking care of my own personal taxes using it, and over the last 3 years of having a small business I still feel the same. Someday I may outgrow it and need an accountant, but so far Turbotax is like sitting across from an accountant as he fills out the return.
What's great about it: Walks through even a moderately complicated personal and business return!
What's not so great: None
Written by a customer while visiting turbotax.intuit.com