Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Smooth Sailing in filing Taxes
on February 13, 2014
Posted by: TommyJefferson
I have been using Turbotax for years. They have walked me through some difficult tax years as well as some not so difficult. I have had no issues to date and Highly recommend Turbotax to those individuals or couples who want to handle their own filings with a trusted source. Its all in one package, all ready to go, just plug in the numbers, and fly.
I owed 3000. when I went to the last outside person I went to. I had a business and he took no time to help review or anything. So I bought turbo tax got my 3000. back and have not had to pay since. I will never again go to outsiders who don't seem to know anything. I have also convinced at least 10 or more people to change to Turbo Tax and they have.
Overall, Turbo Tax has been a great resource for me for the past 15 or so years. I had an issue this year with a form K-1 that I needed help on the phone with, but your representative was great and got me to where I needed to be by working with me to resolve the issue quickly. I will always recommend Turbo Tax to whomever asks.
What's great about it: Solved all my issues
What's not so great: Had to call your help center
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)