Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Impressed with and a more intuitive organization.
on April 15, 2014
Posted by: RDH7
from near Tacoma WA
This product seems to be getting easier to use and understand each year. The challenge is going to be to keep up with the changing tax(ing) environment.
What's great about it: Very easy to use and understand. Great links to info sources.
What's not so great: A tedious process by the nature of filing a tax return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Covers Everything
on April 16, 2014
Posted by: lindaroo
from Chicago, IL
Excellent for self-employed individual tracking expenses.
What's great about it: Walks you through step by step
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simply the Best
on April 16, 2014
Posted by: CTHENDE
from Grand Prairie, TX
I've been using Intuit software for years. I can always rely on Turbo Tax. I would never consider using another software.
What's great about it: Always easy to use and navigate
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
No Sweat
on April 16, 2014
Posted by: CaptainRon74
from Rocklin, CA
This product is easy to work with. After exiting from the program to do something else, it opens back up to where you left off. It is easy to navigate around. It also has an option to guide the person through the process step by step. It takes the guesswork out.
Having two businesses of my own, fulltime employment, and my wife's business, I would have to take about a man-month to get my taxes done each year. Turbo Tax is a time saver I can't afford to be without.
What's great about it: User friendly, logically organized, good checks & balances
What's not so great: cost
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
tax heaven
on April 16, 2014
Posted by: wabb1440
from Eugene, Oregon
Great package. First time user and it was very easy. I have manually done them my self for years and this year decided to give it a whirl. Turbo tax return was 175.00 more than what I came up with, covered the cost of software.
Thanks
What's great about it: great walk through the process
What's not so great: not able to print forms.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 16, 2014
Posted by: CHCycles
from New York, NY
First Time user.... couldn't have made it easier!!!!!!! Thanks TurboTax
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Crummy experience, over-all
on April 16, 2014
Posted by: dalethehill
from Ocean Park, WA
Couldn't easily add information, when I knew which information was needed and where. Couldn't find an edit key, often only the update key was available. Had to keep switching to the forms view, to add data. Used TurboTax last year, couldn't retrieve last year's data, had to manually re-enter everything. Mysteriously, when I did our son's tax this year, all of his data from last year reloaded. Really not too happy with the software performance, this is the worst experience I have had with TurboTax and have used it for several years, in the past.
What's great about it: Nothing positive to say
What's not so great: Hard to use, couldn't retrieve last year's data.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
easy but couldn't transfer
on April 16, 2014
Posted by: vspunkygirl
from San Francisco, CA
Love how easy it is and it asks all the questions to get the most refund possible. Even a deduction I didn't know I qualified for!
What's great about it: love how it walks me through step by step
What's not so great: Wasn't able to transfer last years Turbo info onto my new laptop.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com