Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
3
Meh
on April 16, 2014
Posted by: archie58
from Boulder, CO
For a simple, basic return seems pretty good It is not worth the extra money to get the "enhanced" software versions. There isn't more help or explanation, just more topics... you are on your own to figure out how to use it or what content to include. Long gone are the days of the talking "help" heads videos. Needs more links, references and real help.
What's great about it: fairly easy to use
What's not so great: help is terrible - clicking on more help gives a few more words describing the subject nothing else
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on April 16, 2014
Posted by: BillyGoatKid
from Acton, CA
Great Program - Saves me money by doing your own Taxes.
What's great about it: Easy
What's not so great: Money to E-File to State
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Schmeasy!
on April 16, 2014
Posted by: Patticakes2014
from Chico, CA
California needs to relax!
What's great about it: takes agony out of doing the paperwork.
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Made it with 4 minutes to spare. What a rush!!!
on April 16, 2014
Posted by: BSHU
from Elk Ridge, Utah
Overall happy to be done.
What's great about it: Being finished.
What's not so great: Going crazy.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So Easy...Good support...
on April 16, 2014
Posted by: CopperTop07
from Arlington, TX
Thanks for helping me for years!
What's great about it: ...Good support...easy access to help...
What's not so great: NONE
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Panic Averted
on April 16, 2014
Posted by: maynr
from Little Rock, AR
Each year as the tax code gets more and more cumbersome and complex. TurboTax tackles the difficult definitions and nuances of the law to shine light and clarity on an otherwise insurmountable task. Thanks to all of you who work so hard on this product each year.
What's great about it: guidance
What's not so great: Some references to the IRS publications leave you searching again
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
WOW!
on April 16, 2014
Posted by: Shotgun12K6
from Big Bear City, CA
Everything went smooth. Sold rental property and my wife has a business and Turbo Tax covers it all.
What's great about it: Easy to use and very thorough
What's not so great: Didn't find any cons
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Bug found!
on April 16, 2014
Posted by: electricallew
from Milky Way, Sol, Earth
form 8829 line 15 showed an erroneous figure, -25000 or so, my home office deduction wasn't allowed. Had to start over and type everything in again.
What's great about it: worked well - taxes filed
What's not so great: had to start over with new file to get rid of bug/glitch
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com