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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,029 reviews
5 Stars
8,669
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
TurboTax - Fast, Easy, and Thorough
on April 16, 2014
Posted by: JosephGarcia
from Miami, FL
TurboTax is fast, easy and thorough. It has been part of my personal tax preparation efforts for more than 15 years. It provides excellent tax information that helps taxpayers/small businesses understand tax implications and make better financial decisions.
What's great about it: Step by step explanation based tax preparation
What's not so great: On-line ordering of State Tax filing software can be improved to avoid mistakenly purchasing same State.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TURBO TAX HOME & BUSINESS
on April 16, 2014
Posted by: JudyJ72
from Hayward, CA
I was using the Home & Business Turbo Tax. I waited until the last minute this year to file and got pretty frustrated with some of the items. One of those was the vehicle trade-in Alternative Minimum Tax. When I was putting in the vehicle information, it was impossible to figure out (for me, anyway) how to calculate this. We had bought a car in 1999, but didn't put it into service for our business until 2011, so trying to figure out what to put in the box for depreciation, etc. was horrible. I went to the Turbo Tax help on their web site & one person had an answer and said to look for the vehicle summary and edit the trade-in info. They wanted info about the trade-in and not the car we're using now. It just didn't make sense to me. I never could find that particular page in Turbo Tax & there were several other people with the same problem on their web site. I wish TurboTax would state things more clearly by saying in plain English the IRS tax directions. It doesn't help me when errors come up & they show the IRS form with the error on it instead of telling you how to correct the error. They state what the problem is, but don't say how to fix it. The simple stuff that the IRS asks for is a breeze to fill in using Turbo Tax. It's only when you get into the complicated stuff that makes it so frustrating. Otherwise, Turbo Tax is okay. I've used it for several years and it seems like I get stuck on the same things every year and Turbo Tax hasn't figured out how to simplify the complicated stuff. I always go back to Turbo Tax because I figure that other programs might not be as good as Turbo Tax & I didn't want to spend the money & find that out the hard way.
What's great about it: Helps you through the whole process with the forms & e-filing
What's not so great: Some info is too confusing.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 16, 2014
Posted by: RockingPA
from Peoria, AZ
Overall - it is a GREAT product and I love it!
What's great about it: Holds your hand through complex tax return
What's not so great: Needs more in-depth answers to complex tax situations in pop-up boxes
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Wonderful and Easy to Use..Gets all the Deductions
on April 16, 2014
Posted by: plhjah
from Missouri
Been using for years. Turbo Tax is the only way to go
What's great about it: Easy to use
What's not so great: Cannot put in a separate business address
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Meh
on April 16, 2014
Posted by: archie58
from Boulder, CO
For a simple, basic return seems pretty good
It is not worth the extra money to get the "enhanced" software versions. There isn't more help or explanation, just more topics... you are on your own to figure out how to use it or what content to include. Long gone are the days of the talking "help" heads videos. Needs more links, references and real help.
It is not worth the extra money to get the "enhanced" software versions. There isn't more help or explanation, just more topics... you are on your own to figure out how to use it or what content to include. Long gone are the days of the talking "help" heads videos. Needs more links, references and real help.
What's great about it: fairly easy to use
What's not so great: help is terrible - clicking on more help gives a few more words describing the subject nothing else
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on April 16, 2014
Posted by: BillyGoatKid
from Acton, CA
Great Program - Saves me money by doing your own Taxes.
What's great about it: Easy
What's not so great: Money to E-File to State
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Schmeasy!
on April 16, 2014
Posted by: Patticakes2014
from Chico, CA
California needs to relax!
What's great about it: takes agony out of doing the paperwork.
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Made it with 4 minutes to spare. What a rush!!!
on April 16, 2014
Posted by: BSHU
from Elk Ridge, Utah
Overall happy to be done.
What's great about it: Being finished.
What's not so great: Going crazy.
Written by a customer while visiting turbotax.intuit.com