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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,029 reviews
5 Stars
8,669
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Turbo Tax!
on April 16, 2014
Posted by: CalFremont
from Fremont, Ca
Been a long time Turbo Tax user.
What's great about it: Can rely on it.
What's not so great: Would like it to move faster
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 16, 2014
Posted by: SammyHWZ
from Albany, OR
I particularly like the built-in features to check for errors and missing info, and the final review steps that are offered before filing and/or printing returns. Very helpful! And I will still need to go back and make some minor amendments, but it just feels good knowing the process works with generating accurate returns!
What's great about it: Very thorough! Like the step-by-step guiding through each section, and the flexibility to do things in your own way
What's not so great: The tax prep process always generates a rare and unique headache and knots in my stomach! TT does not make this go away!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Functional
on April 16, 2014
Posted by: cowboy123
from New Jersey
The software was easy to use and very user friendly. I would have preferred a little more explanation on some of the categories, but overall the process was painless.
What's great about it: Straight-forward software
What's not so great: Explanations were very limited sometimes to generic
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
FAST but occaisionally frustrating
on April 16, 2014
Posted by: DIVAM
from California
I would never go back to doing my returns by hand like I did for many years!
What's great about it: FAST and usually EASY
What's not so great: supporting a-z deductions list was not available
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great System
on April 16, 2014
Posted by: DandKandA
from Spokane Wa
I have used this for several years now and have been completely satisfied with no problems whatsoever.
What's great about it: Easy step by step
What's not so great: Sometimes confusing on review
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
USLESS PRODUCT
on April 16, 2014
Posted by: BLUER
from TENNESSEE
FIRST TIME USER OF THIS PRODUCT. WISH I KNEW UPFRONT IT DID NOT AUTOMATICALLY UPDATE. WILL NEVER PURCHASE SOFTWARE AGAIN!!! PRODUCT STILL HAS NOT UPDATED.
What's great about it: NONE
What's not so great: SOFTWARE NEVER DOWNLOADED. HAD TO FILE PAPER CLAIM EVENTHOUGH I PAID FOR THIS SOFTWARE.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Couldn't e-file
on April 16, 2014
Posted by: JoeBillyBobJoe
from Colorado
didn't let me e-file only my federal tax. It was more than happy to charge me for the audit defense and e-file state tax though.
What's great about it: correct forms
What's not so great: system error for e-file
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Another great TurboTax expirence
on April 16, 2014
Posted by: davemauka
from Hawaii
I'm now 3 years deep with Intuit TurboATax, quite satisfied, I DO keep coming back.
This software seems to keep the user in the picture and focused, digs for details and $$ when and where you make it or more importantly, spend it in ways that are deductable.
I'm happy, i'll be back next yesr ... this stuff just keeps getting more 'n more complicated.
This software seems to keep the user in the picture and focused, digs for details and $$ when and where you make it or more importantly, spend it in ways that are deductable.
I'm happy, i'll be back next yesr ... this stuff just keeps getting more 'n more complicated.
What's great about it: No refund, but lotsa help stopping the bleeding
What's not so great: jams me up every now 'n then
Written by a customer while visiting turbotax.intuit.com