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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Great System
on April 16, 2014
Posted by: DandKandA
from Spokane Wa
I have used this for several years now and have been completely satisfied with no problems whatsoever.
What's great about it: Easy step by step
What's not so great: Sometimes confusing on review
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
USLESS PRODUCT
on April 16, 2014
Posted by: BLUER
from TENNESSEE
FIRST TIME USER OF THIS PRODUCT. WISH I KNEW UPFRONT IT DID NOT AUTOMATICALLY UPDATE. WILL NEVER PURCHASE SOFTWARE AGAIN!!! PRODUCT STILL HAS NOT UPDATED.
What's great about it: NONE
What's not so great: SOFTWARE NEVER DOWNLOADED. HAD TO FILE PAPER CLAIM EVENTHOUGH I PAID FOR THIS SOFTWARE.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Couldn't e-file
on April 16, 2014
Posted by: JoeBillyBobJoe
from Colorado
didn't let me e-file only my federal tax. It was more than happy to charge me for the audit defense and e-file state tax though.
What's great about it: correct forms
What's not so great: system error for e-file
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Another great TurboTax expirence
on April 16, 2014
Posted by: davemauka
from Hawaii
I'm now 3 years deep with Intuit TurboATax, quite satisfied, I DO keep coming back.
This software seems to keep the user in the picture and focused, digs for details and $$ when and where you make it or more importantly, spend it in ways that are deductable.
I'm happy, i'll be back next yesr ... this stuff just keeps getting more 'n more complicated.
This software seems to keep the user in the picture and focused, digs for details and $$ when and where you make it or more importantly, spend it in ways that are deductable.
I'm happy, i'll be back next yesr ... this stuff just keeps getting more 'n more complicated.
What's great about it: No refund, but lotsa help stopping the bleeding
What's not so great: jams me up every now 'n then
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
No more long lines at the Post Office
on April 16, 2014
Posted by: Mahogani2
from Los Angeles, California
Excellent product that saves you a lot of time. Intuitive, inquisitive and relaxing. Processed my return in less than one hour.
What's great about it: Fast and easy
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great.
on April 16, 2014
Posted by: Tedddman
from California
Overall it was a great service. I hope that all of this constructive information will be used to improve Turbo Tax.
What's great about it: The details given about what was going on during the process.
What's not so great: You couldn't get the information out of my mind.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
on April 16, 2014
Posted by: emnque
TTax doesn't seem to provide a good fix for the update error. i was not able to file on time because I was trying to fix these bugs.
What's great about it: Federal was ok
What's not so great: Could not download State returns or any other updates
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
made the process less painful
on April 16, 2014
Posted by: voiceteacher46
from Kaneohe, Hi
I like how I can control my level of risk. I feel very secure in filing this way. I wish there was a place that could clearly explain why certain issues
What's great about it: very complete program
What's not so great: some explanations more confusing than original questions
Written by a customer while visiting turbotax.intuit.com