I've been using Turbo for years after having done all my taxes myself- I used it first in conjunction with doing it myself and now do exclusively Turbo
What's great about it: Easy - comprehensive
What's not so great: Sometimes its easy to skip over something like a correction
This year I had to hunt down some items that i needed to enter. What I would recommend is a button that says "Any other items" that way we don't end up doing a search. Other than that I am well pleased.
I've been using turbo tax since 2006 and would recommend it to anyone
Have used turbo tax for many years. Each year it gets easier and quicker to do. Follow the guide, don't understand something, ask a question. Filing schedule C is a breeze. Downloading information from Quciken and Qucikbooks Pro makes life simple.
What's great about it: Year to year, makes filing easier