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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Perfect!!!
on April 16, 2014
Posted by: SLOgle
from Tulsa, OK
Love it!! Keep up the good work!! Easy to follow, thanks.
What's great about it: Easy
What's not so great: N/A
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Could not be happier than using Turbo Tax
on April 16, 2014
Posted by: Korkey
from Indian Land, SC
Have been using QuickBooks and TurboTax for more years than I can remember. I like the ability to switch from step-to-step and to form.
Having been spoiled for years I don't see a reason to try anything else. If it ain't broke, don't fix it.
Korkey
What's great about it: easy of filing and importing data from Quckbooks
What's not so great: Still looking
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Very frustrated.
on April 16, 2014
Posted by: PatL1
from Washington State
Each year we try to prepare our numbers for each tax category before we sit down to use TurboTax with the hope that we are ready and it won't take more than a couple of hours to finish our tax return. BUT we inevitably end the project in a state of exasperation, completely unsure as to whether we have an accurate tax return. I know tax law is complicated, but TurboTax does little to reduce the level of confusion and uncertainty. I also found it thoroughly confusing at the end when I had already completed the payment information and came to a page that had to do with the need to purchase State software, which I had already downloaded. The page was asking for payment info. that I thought was related to the Federal tax that I'd already completed payment info. for. In fact, it was asking me to pay for the State software. It was very confusing and frustrating.
What's great about it: Eventually gets the job done.
What's not so great: Way too complicated and a confusing ending.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
PROGRAM FLAWED
on April 16, 2014
Posted by: jdpa
from PITTSBURGH, PA
WAS FRUSTRATED BEYOND BELIEF WHEN CD DOWNLOAD WOULD NOT WORK CORRECTLY AND HAD A REALLY HARD TIME LOCATING CUSTOMER CONTACT PHONE NUMBER. FINALLY RESOLVED BY GETTING ON LINE PROGRAM DOWNLOADED ON ANOTHER PC AS IT STILL WAS SCREWED UP ON DESKTOP UNIT
What's great about it: EASY ENTRY
What's not so great: HAD TO DOWNLOAD ON ANTHER COMPUTER TO GET IT TO WORK CORRECTLY
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax 2013
on April 16, 2014
Posted by: Princeofair
from Missouri
I have used turbo tax for the last ten years and find it one of the best ways to do your taxes. I would not do them any other way!
What's great about it: very easy to use
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
No PIN # my returns were rejected.
on April 16, 2014
Posted by: MaxCredit
from GA
I worked with turbotax and my tax returns were rejected. I never came to any screen the first time I filed to ask for any PIN or AGI.
My program shutdown without notice a few times, and said it was recoverying my tax files, and each time my tax due was higher.
I'm interested to know if I redo this return will my tax amount due be the same. I was havimg alot of shutdowns on April 15th.
Maybe when I move to a more surburban area of GA I won't have so many problems with shutdowns.
I will never wait to efile on the last day again.
What's great about it: the interview process and forms mode
What's not so great: my program auto shutdown a few times, and when it reloaded my tax due was higher each time
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
J's thoughts about Turbo Tax
on April 16, 2014
Posted by: j2345
from Colorado
Very thorough and helps in filling in appropriate information in order to get the most deductions possible.
What's great about it: Very detailed
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo helps me get over the major Tax hurdles
on April 16, 2014
Posted by: GeneralTurbo
from Holladay, UT
For the first pass TurboTax is totally awesome. Checks are made. Questions asked. Math is done. Explanations are given. Help is offered. Data is entered once and Forms are filled out in multiple places. Rules are followed. Did I say the Math was done? Oh yeah, I did say the Math is done for you all over the place. This great, saved me tons of hours. From major work if i did it my self to general easy with TurboTax.
What's great about it: From owing 4 digit to 4 digit refund, Total Awesome!
What's not so great: Can't jump back into the middle of something you have done to review it quicker.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com