Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Easy and Accurate
on April 16, 2014
Posted by: TaxManDo
from Oklahoma City, OK
Good job on business end. Easy to do W-2s and get credits. Love the it's Deductible feature for gifts to charity. There is no better tax software. Way better than TaxCut!
What's great about it: Re-uses max items from previous year
What's not so great: Difficult to find out how to credit for 1st $200 interest earned in OK banks
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Refund Experience
on April 16, 2014
Posted by: hmoorejrmd
from Decatur, GA
I thought the process was easy to follow and would recommend it to my friends.
What's great about it: easy to follow
What's not so great: Some glitches with certain tax errors but eventually resolved the problem
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
My Own Taxes
on April 17, 2014
Posted by: HALBARCH
from Minnesota
Use every year for maximum benefit.
What's great about it: Easy to review
What's not so great: Error check hard to correctg
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Peace of mind
on April 17, 2014
Posted by: marsands
from Windsor, CT
I have been using Turbo Tax for many years and I rely on its accuracy and thoroughness. It gets a great worry off my shoulders. The examples are efficiently presented to help understand each case.
What's great about it: Easy to follow
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax 2013 Home & Business
on April 17, 2014
Posted by: cindyman
from MICHIGAN
Overall the program is very good. However, not being able to load onto Windows 8 is rediculous!!!! I will not be purchasing this program again until I research whether I can use on our newer computers. I was fortunate to still have a laptop with Vista on it. PLEASE FIX THIS ISSUE!!!!
What's great about it: Like the walk through for deductions
What's not so great: Could not load the Turbo Tax CD on my computer with Windows 8
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
very solid, but...
on April 17, 2014
Posted by: jamaicans
from Illinois
I receive K1's, including some from partnerships that derive income from multiple business activities.
Although TurboTax allows you to describe a partnership as one who receives income from multiple business activities (e.g.,both rental and business income)...the software then flags any such form as erroneous.
Accountants have reviewed these forms and determined that they have been properly prepared. Why then does TurboTax insist that they are wrong? I don't like submitting a tax return that TurboTax suggests contains errors.
What's great about it: ability to download W2's and info from brokers
What's not so great: "false" error messages
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Trouble with updates - delayed filing
on April 17, 2014
Posted by: Myrahg
from Wisconsin
I thought my taxes were complete and would be automatically filed on the 15th. I was traveling and was not aware I needed an update prior to submitting. I am now two days late in filing. Also, once I discovered this, it was a challenge to obtain the update. When I finally found a way to obtain the update, it did not activate until I completely shut down my computer and rebooted it. This should not be this complex. I have used Turbo Tax for years and never had trouble like this before.
What's great about it: Easy to use program, step by step
What's not so great: Updates for Mac seemed flawed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Hyper Fly Da Cash!
on April 17, 2014
Posted by: GSwing
from Clinton, MD
TurboTax was recommended by my CPA. She said "you're smart enough to answer many of the questions, which I don't have the allotted time. If you use TurboTax, basically that what I use; you will get much more on your return." This lead to a greater financial future of tax returns.
That was great advice.
What's great about it: Leave no stone for refund uncovered. Maximize!
What's not so great: Didn't have any
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com