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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
on April 17, 2014
Posted by: dav0cart
from Colorado
works much better if you start at the beginning and go alll the way through without stopping. if you skip around you get some funky questions from the program that you already answered but it didnt keep you answers correctly.
What's great about it: fast and seems to explore all possibilities
What's not so great: if you go back in to change something the program sometime defaults to things that dont apply to you
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
A++++
on April 17, 2014
Posted by: GERASH
from Stamford, NY
Even the advice from customer service was awesome when I had specific questions. They were very helpful.
What's great about it: Very easy to use :-)
What's not so great: NONE!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Nice Job Turbo Tax
on April 17, 2014
Posted by: TrackMan4
from Streamwood Il
Keep up the good work enjoyed the process.
What's great about it: East to use and great help as I complete the process
What's not so great: none at this time
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Code FPYMT-072-01 Cost me money
on April 17, 2014
Posted by: GreggD
from Maryland
I have been using Turbo Tax for 9 years now. Great product, but you let me down this year. I owed a good bit of money to Uncle Sam and I submitted my return and payment late on 4/15. Waking up in the morning seeing an error bothered me but I quickly corectted the error and resubmitted on the morning of 4/16. Later on 4/16 I get the FPYMT-072-01 code and asked to fix my return. I try to fix the date and then later I get the same rejection. Thank God I googled and found the fix. No telling what my penalities would be if I kept trying to fix the date or had to go and mail in my return because Turbo Tax didn't work. I think I want my money back for this years use of Turbotax!
What's great about it: Great, user friendly product
What's not so great: FPYMT-072-01 -My tax return was submitted late and TT didn't provide accurate or timely ways to remediate the problem.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Expert Electrical Engineer used Turbox since 1985
on April 17, 2014
Posted by: EEEMissionMan
from Turnersville, NJ
I like being able to install at three locations (Work, Home desktop & Home laptop. convient when only filing with the free state (used NJ). This year I needed to purchase a second state (DE). I couldnt figure out how to install 2nd state (DE) on a different computer. As usual, my taxes were more complicated than thought and when working late one night on TurboTax, I thought I may have accidently purchased the 2nd state (DE) two times.
I would love to provide more detail to help improve. Please send me a notice. I have experience in reviewing of use of various computer programs I use at work related to my experience preparing design engineering of electrical power distribution in industrial, chemical, petrochemical facilities. I am an electrical power system engineer. I majored on electronics, power systems & computer programing. In my early years of working utilized my experience in computer programing to develope databases using Dbase and compiled using Clipper. The databases were used to performed calculations linked to other programs to automate the generation of Computer Aided Drawings (CAD). I have used many programs to assist me with my profession. TurboTax continues to improve every year and in my opinion is the leader in the industry for people who prefer understand the aspects of taxes and ways to minimize amount of taxes paid. The majority of work involving preparation of tax returns involves collecting the data for computer input (same as engineering services) and to understand the results one must have gone through all the steps of entering the data and to understand what the results should be.
I give Turbotax an A++ grade. keep up the good work!
I give Turbotax an A++ grade. keep up the good work!
What's great about it: Excellent Error Checks and comparison to averages
What's not so great: Can not access calculator when adding support details
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Charles
on April 17, 2014
Posted by: keys1234
from Charlotte N,C
Things I never known about TurboTax. But now that am with TurboTax the best tax place online I known, Thank you TurboTax.
What's great about it: I like do hard work with lawn care.
What's not so great: I do not want to work hard work the rest of my life.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
The Procrastinator
on April 18, 2014
Posted by: Steve4458
from Northern California (above Sacramento)
When purchasing this software, downloading it and imputing data it was unclear as to when and where to input info for a small family farm. I originally input data as a business but later found that I should not have as it is covered later in personal income on Sch. "C" Farm Income.... This should have been made more clear before taking the time to input data as a business. Software program was easy to use and helpful tutorial was great.(except for issue mentioned above. I would very much recommend this product to my friends and family. I look forward to using TurboTax next year for an even larger Refund.....MANY THANKS, ..... Steve4458
What's great about it: easy to read fonts and text,
What's not so great: help make last years info more accessesable as to a side by side chart.... not clear if small family farm is "business"
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Still Working After All These Years
on April 18, 2014
Posted by: 6000feetup
from Heber City, UT
I've been using Turbo Tax products for 15 years. I like the Intuit feel because if you follow the prompts the program is intuitive.
I've used the Home Business and Rental package as well as the Business package for LLCs, Trusts and a C Corp.
I find the 1040 packages to be most intuitive. I've never found a form that was not available immediately.
I help friends and family with their returns using the program as well.
I really like the download features.
So I will keep buying the program.
I've used the Home Business and Rental package as well as the Business package for LLCs, Trusts and a C Corp.
I find the 1040 packages to be most intuitive. I've never found a form that was not available immediately.
I help friends and family with their returns using the program as well.
I really like the download features.
So I will keep buying the program.
What's great about it: Easy to use and helps you make sure you don't leave things out.
What's not so great: Sometimes questions are hard to find answers for.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com