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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Improvement Requested
on April 18, 2014
Posted by: Cincytaxhater
from cincinnati, OH
The software overall is excellent to use. Very easy to navigate and covers all the necessary categories. I would like to see the software analyze the return of a married couple and make recommendations as to whether the return should be file as a joint return versus filing separately. In some states it is advantageous to file separately but you are required to file the same as you do your federal return.
What's great about it: Ease of Use
What's not so great: Does not compare married filing separately versus married filing joint status
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2013 taxes
on April 18, 2014
Posted by: Jeffenerles76
from Delavan, WI
Once I figured it out the numbers all fell into all the right areas and i was very pleased i didn't have to pay a cpa.
What's great about it: Bought deluxe home and office for form 982
What's not so great: somewhat hard to figure out. could use a tutorial
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Rocks
on April 18, 2014
Posted by: RONinNH
from Dover NH
The detail involved in each step is easy to understand and very helpful. Going back a second time for review made us realize we had missed an entry and saved over $300!
What's great about it: step by step
What's not so great: nothing
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Very Buggy This Year
on April 18, 2014
Posted by: RR104
from Orlando, FL
Frequently lost info even after saved. Figuring where/how to place intellectual royalty income under Schedule E was a nightmare.
What's great about it: Easy calculations in categories
What's not so great: Prone to lose data
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Never Easy
on April 18, 2014
Posted by: MaineBison
from Ny, NY
Wish you would sit with real users to find out why TT is so frustrating to use. Too many times you have to go back and forth or over the same things. Error messages are sometimes not accurate.
What's great about it: easy stuff is easy to use
What's not so great: tough stuff is hard to use and there is too much wasted time
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy To Use
on April 18, 2014
Posted by: BostonPhil
from Boston, MA
TurboTax is easy to use and inexpensive compared to hiring a tax professional, such as a CPA. I have been using it for years and am pleased with the results.
What's great about it: Clear, simple, easy, good support
What's not so great: Always the nagging doubt that a pro may have found more deductions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great program
on April 18, 2014
Posted by: tinydancer31
from Clearwater, ID
I felt this was a great program. Was fun doing my taxes for the first time!
What's great about it: program was easy to use, understandable, like how it shows how much is owed, or refund amount each time data is entered
What's not so great: was not able to print a receipt after I filed my taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
RECEIVED PERSONAL HELP BY PHONE
on April 18, 2014
Posted by: FIRENZ
from Denville, New Jersey
I've been using Turbo Tax for at least 15+ years. And I hope for another 15!!
What's great about it: NEVER EXPECTED A REAL PERSON!
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com