turbotax.intuit.com Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5 out of 5
4.5
Open Ratings Snapshot
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5 out of 5
5
Helped me understand Schedule C
on April 18, 2014
Posted by: Ke11y
from Hermosa Beach, CA
It was easier than trying to understand the written form. This was my first time filing a schedule C. I would have liked it better if I could see the actual forms filled out before sending. There may have been a way but I was rushing and didn't get to look into it. Once I printed out my final return after e-filing, I was looking it over and that's when I finally understood the business expenses vs home office expenses sections. I still don't understand the depreciation sections.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Simply The Best
on April 19, 2014
Posted by: StephanieML
from Durham, NC
Since I started doing my own tax return, I have always used TurboTax. Because I have never used another program, I can only compare TurboTax against itself. Every year the "user-friendliness" gets better, even though "user-know-how" may not. The prompts are easily understood, and the Help section has improved. There are some "statement questions" that could be more explicit if posed directly as a question. Even so a second reading of the "statement question" suffices.
What's great about it: User-friendly
What's not so great: Going from one point in sec A to a point in sec B then back to the point in sec A w/o going thru sec A in its entirety
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Used for Years
on April 19, 2014
Posted by: 1099andW2guy
from Seattle, WA
Excellent product. Used since the DOS days. Great results and a great tool for running scenarios for future planning.
What's great about it: Great wizard. Helpful notes and videos. Files online. Stats to compare with last year and national averages.
What's not so great: Replacing estimated values is a bit awkward.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Better than the best accountant
on April 19, 2014
Posted by: MN2Bfishing
from Chanhassen, MN
I've used Turbo Tax for fifteen years. When friends or colleagues ask "why not use an accountant?" I tell them I wouldn't want to sacrifice the quality of work I get from Turbo Tax...how could an accountant be so up to date or fluent?
I appreciate how Turbo Tax not only guides me through the process, but furthermore how it explains the details along the way, helping to educate me on better tax management.
What's great about it: Easy and educational
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
on April 19, 2014
Posted by: Lukumbe
The service that pays the taxes using a CC# never worked!! It continually declined the CC# even when there was balance available Spoke to the Bank and the service was trying to process it as a Debit card instead of credit card.
What's great about it: The whole process was very good
What's not so great: Credit card payment
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
Forms 3800 and 5884-B
on April 19, 2014
Posted by: TOYLADY
from Montana
Your home and business program shouild have carryover form 3800 built in. Also business credit form 5884. I have unused credits that I can carryforward, when I use form 3800 with your program I can't " E-File" my 60 page return!!
Don't mark the box " NO" for me , I want State and Federal forms and instructions sent to me, as they have all the new changes in Tax Laws
What's not so great: Federal forms 5884,5884-B and form 3800 should be part of your Business program.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Appreciate the work greatly guys
on April 19, 2014
Posted by: tjtiml
from Parker, CO
best easiest year yet - especially with the adoption refund we got!
What's great about it: Love the quick e-filing and the details for business!
What's not so great: no dislikes
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax Home and Business 2013
on April 19, 2014
Posted by: wiattax
from Iowa
The guide worked really well this year. Seemed to hit all the important items. The import was excellent, it only took 2 hours to do my taxes this year.
What's great about it: Really worked smoothly this year, only 2 hours to do my taxes. Guides were good and seemed to hit all the possibilities
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
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