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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,029 reviews
5 Stars
8,669
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
on April 19, 2014
Posted by: Lukumbe
The service that pays the taxes using a CC# never worked!! It continually declined the CC# even when there was balance available Spoke to the Bank and the service was trying to process it as a Debit card instead of credit card.
What's great about it: The whole process was very good
What's not so great: Credit card payment
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Forms 3800 and 5884-B
on April 19, 2014
Posted by: TOYLADY
from Montana
Your home and business program shouild have carryover form 3800 built in. Also business credit form 5884. I have unused credits that I can carryforward, when I use form 3800 with your program I can't " E-File" my 60 page return!!
Don't mark the box " NO" for me , I want State and Federal forms and instructions sent to me, as they have all the new changes in Tax Laws
Don't mark the box " NO" for me , I want State and Federal forms and instructions sent to me, as they have all the new changes in Tax Laws
What's not so great: Federal forms 5884,5884-B and form 3800 should be part of your Business program.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Appreciate the work greatly guys
on April 19, 2014
Posted by: tjtiml
from Parker, CO
best easiest year yet - especially with the adoption refund we got!
What's great about it: Love the quick e-filing and the details for business!
What's not so great: no dislikes
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Home and Business 2013
on April 19, 2014
Posted by: wiattax
from Iowa
The guide worked really well this year. Seemed to hit all the important items. The import was excellent, it only took 2 hours to do my taxes this year.
What's great about it: Really worked smoothly this year, only 2 hours to do my taxes. Guides were good and seemed to hit all the possibilities
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Honest opinion
on April 19, 2014
Posted by: dchimel
from Collingswood, NJ
Would purchase again.
What's great about it: Very easy to use and complete; covered every circumstance
What's not so great: When running a 'check', the program tells you where there is a problem and what it is, but it does not give a solution
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Some items not available, made it harder
on April 20, 2014
Posted by: filingnotcheap
from Tampa Bay, FL
I was not able to file my extension electronically on 4/15/14. Will know better next time, but the competitive product allows this even @ 11:59 on 4/15. Also, when I printed the extension to mail, there was a shadow mark stating, 'DO NOT FILE'. I could not access a clean extension form. However, at the end of the interview, it stated I had filed a return with payment. (?????)
What's great about it: Complete, I had no errors
What's not so great: Not able to file extension electronically
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 20, 2014
Posted by: hr333
from grand rapids, mi
in backtracking, the program usually takes me too far back..
years ago, I could select a specific form to go back to; now
the program has been "dumbed down" to the lowest common denominator--feels like a Fox news broadcast.
years ago, I could select a specific form to go back to; now
the program has been "dumbed down" to the lowest common denominator--feels like a Fox news broadcast.
What's great about it: simple, fast, easy to follow instructions
What's not so great: a little rough backing up to previous entries
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbotax 2013
on April 20, 2014
Posted by: Jlnnsmth
from Los Angeles, CA
This year I was very disappointed in my Turbotax experience, when it came to filing the taxes. A software glitch (I have a MAC, not a PC) would not allow my taxes to be transmitted. A message kept coming up, saying that updates were available. I would download them, then try to re-transmit. Repeatedly, it failed to transmit them, with a message telling me that I needed to 1-download the updates & 2- file them by snail mail. There is no excuse for Turbo-tax to not have the MAC thing right by now. Very frustrating.
What's great about it: As usual it was easy to use. That was the good part!
What's not so great: When it came time to file, April 15, it would not transmit my taxes.
Written by a customer while visiting turbotax.intuit.com