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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
2
efiling
on April 26, 2014
Posted by: RuthGoi
from Cherry Hill, NJ
Overall dissatidfied. Could not upload my 2012 taxes to carry over figures and had to reload everything. Also the chargeTax last couple times and this year they seemed much more confusing.
What's not so great: seemed to be a bit confusing compared to last year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Program OK But.....
on April 26, 2014
Posted by: mikepppp
from Close to MOUNTAIN VIEW, CA
Turbo Tax... once the leader is OK, they really could do a lot more & be a lot better.
What's great about it: carries most info year to year
What's not so great: leaves you hanging at the wrong time & does not reference how to fix easliy
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent but ... same problem each year
on April 26, 2014
Posted by: GeorgeLL
from Moosup, CT
K-1 box 16 - I get an error message for my box 16 k-1 that says I have an entry for code f. I don't have this code listed. This is the second year this has occurred. Is this a TT software error?
What's great about it: simplifies a complicated life
What's not so great: K-1 box 16
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Mixed - Good overall
on April 26, 2014
Posted by: Aaroneus
from Grandville, MI
I like Turbo Tax and have used it for a few years now. Overall I like it and trust it, however there are a couple issues which concern me. I don't remember how the software button is phrased but the selection for View All on some sections does not go through all the topic material automatically. It is necessary to manually go through the material in order to make sure that I hit all the topics and get the best refund.
Another issue is that I had entered the business code for my LLC into Turbo Tax only to find out after printing out the forms that the business code had gone back and defaulted to the default value of 999999999 or whatever the default is. This type of behavior concerns me as I do not know what other information in the software goes back to default values after I enter it.
What's great about it: Simple to use - Easy to understand language
What's not so great: Auto entered default biz code after selection, needed explicit entry to certain topics
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
on April 26, 2014
Posted by: Dan789
from Charles City, Iowa
Terrible software problem, Iowa State Schedule B all mix up, check entry 25 times, still wrong in filing.
Been using TurboTax since 1993, will have to give up, using an account next year.
Causing too much time, and final filing from turbo tax can't be used>
What's not so great: Iowa State Tax on Schedule B all mix up, Terrible!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
I use it because I have been using it
on April 27, 2014
Posted by: Josephino1238
from San Francisco Bay Area
I find this program very awkward to use, to go from one screen to the next, and to go back and forth between screens when I need to do so. It is especially hard, e.g., to correct a wrong entry on the Extension of Time form. Why the number was wrong I had no idea, but it took almost 30 minutes to find a way into the form and change it.
I feel "stuck" with TurboTax since I have used it for years. If another company offered easy data transfer to their program, I would probably at least try it one year.
So . . . I am damning Turbo Tax with my faint praise. So sorry, but it's what it is!
I feel "stuck" with TurboTax since I have used it for years. If another company offered easy data transfer to their program, I would probably at least try it one year.
So . . . I am damning Turbo Tax with my faint praise. So sorry, but it's what it is!
What's great about it: It does let me get my taxes done
What's not so great: It is not easy to make changes once I have entered something
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Won't do my tax without it!
on April 27, 2014
Posted by: WMBII
from Casselberry
I have been using Turbo Tax for several years. Always feel I have filed a complete, solid return. Never have to worry about what schedules etc to use--TT does it all for me!
What's great about it: Keeps me on track. I have the feeling I won't miss things.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Sooooooooooo EASY
on April 27, 2014
Posted by: TheLUCKYTWO
from Mt Morris, MI
I have been using Turbo Tax for Years (8) and continue to be pleased with Ease of Use, Yet COMPLETE Coverage for both Home and Business
What's great about it: Step by Step both Home & Busness / Carry over Prior Year
What's not so great: Only Year to Year Compairison - Like 3-5 Years
Written by a customer while visiting turbotax.intuit.com