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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,029 reviews
5 Stars
8,669
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
1
on April 26, 2014
Posted by: Dan789
from Charles City, Iowa
Terrible software problem, Iowa State Schedule B all mix up, check entry 25 times, still wrong in filing.
Been using TurboTax since 1993, will have to give up, using an account next year.
Causing too much time, and final filing from turbo tax can't be used>
What's not so great: Iowa State Tax on Schedule B all mix up, Terrible!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
I use it because I have been using it
on April 27, 2014
Posted by: Josephino1238
from San Francisco Bay Area
I find this program very awkward to use, to go from one screen to the next, and to go back and forth between screens when I need to do so. It is especially hard, e.g., to correct a wrong entry on the Extension of Time form. Why the number was wrong I had no idea, but it took almost 30 minutes to find a way into the form and change it.
I feel "stuck" with TurboTax since I have used it for years. If another company offered easy data transfer to their program, I would probably at least try it one year.
So . . . I am damning Turbo Tax with my faint praise. So sorry, but it's what it is!
I feel "stuck" with TurboTax since I have used it for years. If another company offered easy data transfer to their program, I would probably at least try it one year.
So . . . I am damning Turbo Tax with my faint praise. So sorry, but it's what it is!
What's great about it: It does let me get my taxes done
What's not so great: It is not easy to make changes once I have entered something
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Won't do my tax without it!
on April 27, 2014
Posted by: WMBII
from Casselberry
I have been using Turbo Tax for several years. Always feel I have filed a complete, solid return. Never have to worry about what schedules etc to use--TT does it all for me!
What's great about it: Keeps me on track. I have the feeling I won't miss things.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Sooooooooooo EASY
on April 27, 2014
Posted by: TheLUCKYTWO
from Mt Morris, MI
I have been using Turbo Tax for Years (8) and continue to be pleased with Ease of Use, Yet COMPLETE Coverage for both Home and Business
What's great about it: Step by Step both Home & Busness / Carry over Prior Year
What's not so great: Only Year to Year Compairison - Like 3-5 Years
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
errors & e-file fee
on April 27, 2014
Posted by: RichKirk
from Conway, AT
I'm a registered tax return preparer (IRS) and have prepared taxes for almost 20 years. I know that state returns are usually e-filed with the Federal return for a small fee. A whole lot less than what Turbo Tax charges. One state return should be included along with the IRS return.
I have more than 1 sole proprietorship and Turbo Tax has never, as long as I've been using it, calculated the remaining property tax amount to be taken on Schedule A correctly. I always have to make a correction to achieve the correct amount.
What's great about it: good questions
What's not so great: vehicle mileage for multiple business & state filing fee
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 27, 2014
Posted by: DaveRM
from Philadelphia, PA
Turbo Tax is great for filing most individual 1040's. In my experience of helping others with the more advanced versions for business or rentals, its still very good. I recommend it to everyone who cannot afford to pay a tax preparer and even for those who can. TurboTax is easy to use.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Experience
on April 27, 2014
Posted by: DZ803
from Aptos, CA
I've been using Turbo Tax for 6 years, and this time it was the easiest ever. Installation and updates were simple and flawless. After following the prompts, I had no problem going back and adding or changing entries. The error checking works great, and I got the best refund ever. Thanks.
What's great about it: Easy, no problems, thorough, comprehensive.
What's not so great: None.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
2013 Disappointment
on April 28, 2014
Posted by: IrritatedWithYo
from Sioux City, Iowa
I have been a Turbo Tax user for years. I have never been as frustrated using your program as I was this year. If I did not already know what my return should include for income pieces and deductions your 2013 program would have led to a "good to go" return with a much higher tax due and incomplete pieces. The user in 2013 must guess way to much about where the program should next go or treat certain data for comfortable use. For the first in years I cannot say that I would recommend your program to others. You have quite a bit of work to do to be truly useful and competitive again.
What's great about it: generally similar to prior years
What's not so great: Very clumbsy this year, key points lost in odd hiding places
Written by a customer while visiting turbotax.intuit.com