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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
2
2013 Disappointment
on April 28, 2014
Posted by: IrritatedWithYo
from Sioux City, Iowa
I have been a Turbo Tax user for years. I have never been as frustrated using your program as I was this year. If I did not already know what my return should include for income pieces and deductions your 2013 program would have led to a "good to go" return with a much higher tax due and incomplete pieces. The user in 2013 must guess way to much about where the program should next go or treat certain data for comfortable use. For the first in years I cannot say that I would recommend your program to others. You have quite a bit of work to do to be truly useful and competitive again.
What's great about it: generally similar to prior years
What's not so great: Very clumbsy this year, key points lost in odd hiding places
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
on April 28, 2014
Posted by: Tomas2664
from Wisconsin Rapids WI
My Wisconsin state taxes were rejected. I called the Wis Dept of Revenue and the person there said go to your fed. form and change the unanswered state refund to 0 and it will go through. " Are you using Turbo Tax?" " That is a known problem"
I spent an hour on the phone with Linda trying to fiz my state form and this was the answer from the Wis . Dept of Revenue. I am disappointed.
I spent an hour on the phone with Linda trying to fiz my state form and this was the answer from the Wis . Dept of Revenue. I am disappointed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Performed it"s magic
on April 28, 2014
Posted by: WinterWood2
from Valdez, Alaska
I had to take this tax preparation on myself as an owner/operator of a (micro) LLC. The Turbo Tax forms for an LLC asked for specific deduction and other information. This I filled in. Then I discovered I'd need the Home/Business program to. When I began filling these in, again, but a little more specific were deduction and other information I could fill in. So, I had to hesitate long and hard about where the information would have the best fit; in the LLC preparation forms? The Home/Business forms? Or both? I opted to leave them all, pretty much, in LLC forms so not to have double entries. But, this could have been explained better.
All in all, it does a tremendous amount of calculating in the background (It's Majic) and prepares these very, very professional looking forms. And, once done, if Turbo tax trusts them...I might as well. It took me quite awhile but my outside tax preparations were up in the thousands. I found myself totally without anyone in my community to do taxes. I have to Thank Turbo Tax for its online availability and ease to download. YES! I would recommend.
All in all, it does a tremendous amount of calculating in the background (It's Majic) and prepares these very, very professional looking forms. And, once done, if Turbo tax trusts them...I might as well. It took me quite awhile but my outside tax preparations were up in the thousands. I found myself totally without anyone in my community to do taxes. I have to Thank Turbo Tax for its online availability and ease to download. YES! I would recommend.
What's great about it: Pretty much walks you through it all.
What's not so great: LLC and or Business deductions aren't explained well.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Handles compexity with ease
on April 28, 2014
Posted by: MJBJr
from Allen,Tx
Great software for those inclined to do it themselves. Great explanations, help support, and step by step process.
What's great about it: Ability to handle every Schedule C, E, K,
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Had to research a common deduction on my own
on April 29, 2014
Posted by: LoyalUserGaryB
from NJ
When doing the Home Mortgage Interest deduction for Schedule A, Turbo Tax mentioned that Home Equity Debt is limited to $100,000 but does not compute the amount for you. I was simply instructed to reference Publication 936 and figure it out myself and enter the amount from the worksheet into TurboTax. That worksheet should be included in TurboTax.
What's great about it: Fairly easy to use.
What's not so great: No computation of Home Equity Dept Deduction Limitation
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good Program
on April 29, 2014
Posted by: duke873
from Chetek WI
I would like to try completion once and compare, maybe another year I'll do that, then I can give you a good comparison.
What's great about it: Very explanatory
What's not so great: none
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
quick and easy
on April 29, 2014
Posted by: Maria2014
from Tulsa, OK
It was quick and easy for 1st timer
What's not so great: State fee went up
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and Easy!
on April 29, 2014
Posted by: Cappytan
from Orlando, FL.
This will be the 12th year I've used Turbo Tax and I can't tell you enough just how quick and easy doing my taxes can be, Thanks Turbo Tax!
What's great about it: Quick adn easy, I especially like the review before e-filing. I can correct before sending, love it!
What's not so great: None
Written by a customer while visiting turbotax.intuit.com