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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Turbo Tax 2013 Review
on May 13, 2014
Posted by: Moonlighter
from Rye
I have been using Turbo Tax since 1987. It has matured a lot since that time and there are many more features. I like the ability to add a flag.
I had more trouble with the navigation the year than I have in years past. In particular it was not easy going from an individual from to Step-by-Step. Step-by-Step insists on taking me back to where I left off rather than following a Step-by-Step for the form I am on. Ideally I should be given the choice.
Still, in the grand scheme of things this is a rather minor inconvenience given that I filed 6 forms on 14 pages. Shure glad that I did not have to try and do that manually.
Scott
What's great about it: As always it does a great job of my rather complex tax return
What's not so great: Navigation was not as easy as in past years
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great software with minor issues
on May 13, 2014
Posted by: AllConnectix
from Rockville, MD
Had a big issue with the home office.
What's great about it: Step-by-step guidance
What's not so great: Does not save previously selected points if you go over the steps again.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Did my return with ease, but I had a silly error
on May 14, 2014
Posted by: LgomezUS
from Rockville, MD
IRS found an error that I made with payments. I erroneously included the overpayment from the previous year as an estimated payment in TT as paid on 4/15/13; when TT added the payments made, which included the overpayment, to the overpayment amount, it yield a lower amount due IRS. My fault, not TT.
What's great about it: Ease to see specific forms
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
2013
on May 14, 2014
Posted by: answer
from Sacramento CA
It was so inconvenient because the program kept shutting down during the procedure.
What's great about it: Easy to understand
What's not so great: Kept shutting down (windows 8.1)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
A great Tool for none Tax experts.
on May 14, 2014
Posted by: LHC41
from Houston, TX
Over all I am happy to have TurboTax.
What's great about it: Fairly easy to use
What's not so great: A couple or areas could be improved with additional help or suggestions statements.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Option...
on May 14, 2014
Posted by: LuvnTX
from Newberg, OR
I have used TurboTax for several years now and each year I am more confident that it's the best way to go. I have went from being a full time employee to full time student. Every year there are changes and benefits that I wouldn't know to look for if it wasn't for TurboTax. I love this program. I will continue to use it and refer my friends on a regular basis.
What's great about it: Easy To Use with a sense of relief knowing all my areas will be covered and not overlooked.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Software
on May 15, 2014
Posted by: KuyaFil
from Los Angeles, CA
When you've had 3 years of using Turbo Tax, you'll be a master in tax preparing.
What's great about it: User friendly software.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Home and Buisness
on May 15, 2014
Posted by: Cosmic2Kid
from Oita-Ken, Japan
People were very helpful over the phone once I reached a live person. But even they had trouble getting an audit protection order through. It is kind of funny that they actually had to do the form on a pen and paper. Tech at it's best! LOL but in the end I got the protection I ordered
What's great about it: easy to use
What's not so great: Can't order audit protection from a foreign address
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com