turbotax.intuit.com Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5 out of 5
4.5
Open Ratings Snapshot
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5 out of 5
5
Outstanding product
on May 9, 2014
Posted by: kharriss
from Houston, TX
I have used TurboTax since at least 2006. As an individual that has experience with filing taxes for others (I don't anymore), I find that "behind the scenes" is the same software that I had used as a professional. This makes it easier to understand and troubleshoot my work. If I get impatient with the user interface, I switch to the forms view to look at the data.
What's great about it: The ability to see the forms as they will be filed/printed as the return is being completed.
What's not so great: none
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
on May 9, 2014
Posted by: jacquib
from Whittier, CA
have used for several years and not had problems.
What's great about it: walks you through all possibilities
What's not so great: sometimes hard to find errors on forms
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Still using the program
on May 11, 2014
Posted by: Bob401k
from Columbus Ohio
Still unsure about the Health Savings Account started this year
What's great about it: Ease of doing other family's returns
What's not so great: I didn't get to file a free state tax
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
No More Worries
on May 12, 2014
Posted by: QueenoftheDeser
from Bakersfield, CA
I like the 2011 Turbo Tax better.
The design in the 2012 is more welcoming but 2013 is just as good. It will solve my extra income from investments just like the 2012 version.
2013 Turbo Tax
Foreign Tax Credit and Foreign Investments-- I still have to pay very close attention to.
I like that I am learning more about my tax situations.
Interest Income and Dividends are now fun.
What's great about it: Foreign Tax Credit and IRA credit
What's not so great: I wish I understood the Tax Rate and corresponding Tax Table or how to est. paying additional taxes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Great Product
on May 12, 2014
Posted by: tehill
from NC
Good product. I have used them for over 10 years with no problems.
What's great about it: Ease of use is a big plus!
What's not so great: Not quite as easy as previous years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax 2013 Review
on May 13, 2014
Posted by: Moonlighter
from Rye
I have been using Turbo Tax since 1987. It has matured a lot since that time and there are many more features. I like the ability to add a flag.
I had more trouble with the navigation the year than I have in years past. In particular it was not easy going from an individual from to Step-by-Step. Step-by-Step insists on taking me back to where I left off rather than following a Step-by-Step for the form I am on. Ideally I should be given the choice.
Still, in the grand scheme of things this is a rather minor inconvenience given that I filed 6 forms on 14 pages. Shure glad that I did not have to try and do that manually.
Scott
What's great about it: As always it does a great job of my rather complex tax return
What's not so great: Navigation was not as easy as in past years
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Great software with minor issues
on May 13, 2014
Posted by: AllConnectix
from Rockville, MD
Had a big issue with the home office.
What's great about it: Step-by-step guidance
What's not so great: Does not save previously selected points if you go over the steps again.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Did my return with ease, but I had a silly error
on May 14, 2014
Posted by: LgomezUS
from Rockville, MD
IRS found an error that I made with payments. I erroneously included the overpayment from the previous year as an estimated payment in TT as paid on 4/15/13; when TT added the payments made, which included the overpayment, to the overpayment amount, it yield a lower amount due IRS. My fault, not TT.
What's great about it: Ease to see specific forms
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
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