Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
4 years of Turbo Tax
on May 16, 2014
Posted by: MaryS51057
from Beaumont, CA
Follow all the steps! This is a great way to do your taxes. I thought it sent, but it didn't. My laptop was having problems with the Internet. It was mid May when I realized it. Called the IRS - they noted why they didn't get my return. Called Turbo Tax and they stayed on the phone with me as I got it loaded on my desk top computer and SENT to the IRS and State. The Tech Support was WONDERFUL! Thanks Rajie and Jessica !!
What's great about it: Easy to do
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Expatriates need more help
on May 17, 2014
Posted by: MBMcC
from Toronto Ontario
This is my 6th year using Turbo Tax as an expat, and its not very user friendly. I use Turbo Tax Canada as a Canadian resident, and its great! As a USA citizen with the IRS requiring us to file even if we've earned no income in our new country of residence, this is crazy difficult to work with. I would pay triple the price to have an "expat friendly" Turbo Tax.
What's not so great: Extremely difficult to convert from non-resident american to this format
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thank you!
on May 18, 2014
Posted by: Townsendfamily
I don't know a lot about taxes so if I can do this anyone can! I've used TurboTax for years and love it. It makes me sick to see people go spend a lot of money to have their taxes done. My husband used to doubt TurboTax so one year I let him take them to a firm and guess what - they matched mine!! He never questions me now!!
What's great about it: Everything
What's not so great: none
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Worked great
on May 18, 2014
Posted by: Starling52
from Maryland
Turbotax got it all done for me with minimum fuss. Still, it *is* software, so there's a few quirks that were annoying, but overall quite minor. Not being able to print the "you're filed!" page for my records, and having to go to TurboTax online when there was an cryptic entry needed on a business expense form (that should have been supported with context sensitive help within the program).
I've tried others, H&R as well as TaxAct. Turbotax remains the best!
What's great about it: Quick and easy
What's not so great: Couple of annonying loops, inability to print page
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
IRS made foe the simple person
on May 18, 2014
Posted by: Cleaty
from Columbus, OH
It is a GREAT asset to the simple person and for the IRS, the complex...
What's great about it: Took me to where I needed to go
What's not so great: Some terms/language/abbreviations I did not know
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Program
on May 19, 2014
Posted by: LynnStar66
from Houston, TX
This program has a great step-by-step process. I have gotten larger refunds sience I have using the software.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Rocked my refund!
on May 19, 2014
Posted by: l0vespink
from Adelanto, CA
Got $500 more than what I would have on my own! Thanks TurbTaX!
What's great about it: SO easy to use!
What's not so great: nONE
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on May 19, 2014
Posted by: LenaLee
from Olympia, WA
I know this program is excellent for small business owners, such as a family run LLC or sole proprietorship.
My only difficulties were: When importing from Quicken Home & Business, figuring out that I had to open Turbo Tax before I opened Quicken; and when entering and verifying the Form 8829, section IV Carryover of Unallowed Expenses. After entering the information, at a later point I wanted to go back and confirm I had entered the correct information. I couldn't get to the screen by going back/starting over. And the Find feature didn't work. I had to go to the form. But the good news is that I did have that option!
FYI, the questions below - yes, I have kids, but they are adults.
What's great about it: I really appreciate the bringing forward of our prior deprection information.
What's not so great: There continue to be some questions that once answered or passed over are difficult/impossible to go back and find.
Written by a customer while visiting turbotax.intuit.com