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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,029 reviews
5 Stars
8,669
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
A great Tool for none Tax experts.
on May 14, 2014
Posted by: LHC41
from Houston, TX
Over all I am happy to have TurboTax.
What's great about it: Fairly easy to use
What's not so great: A couple or areas could be improved with additional help or suggestions statements.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Option...
on May 14, 2014
Posted by: LuvnTX
from Newberg, OR
I have used TurboTax for several years now and each year I am more confident that it's the best way to go. I have went from being a full time employee to full time student. Every year there are changes and benefits that I wouldn't know to look for if it wasn't for TurboTax. I love this program. I will continue to use it and refer my friends on a regular basis.
What's great about it: Easy To Use with a sense of relief knowing all my areas will be covered and not overlooked.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Software
on May 15, 2014
Posted by: KuyaFil
from Los Angeles, CA
When you've had 3 years of using Turbo Tax, you'll be a master in tax preparing.
What's great about it: User friendly software.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Home and Buisness
on May 15, 2014
Posted by: Cosmic2Kid
from Oita-Ken, Japan
People were very helpful over the phone once I reached a live person. But even they had trouble getting an audit protection order through. It is kind of funny that they actually had to do the form on a pen and paper. Tech at it's best! LOL but in the end I got the protection I ordered
What's great about it: easy to use
What's not so great: Can't order audit protection from a foreign address
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
4 years of Turbo Tax
on May 16, 2014
Posted by: MaryS51057
from Beaumont, CA
Follow all the steps! This is a great way to do your taxes. I thought it sent, but it didn't. My laptop was having problems with the Internet. It was mid May when I realized it. Called the IRS - they noted why they didn't get my return. Called Turbo Tax and they stayed on the phone with me as I got it loaded on my desk top computer and SENT to the IRS and State. The Tech Support was WONDERFUL! Thanks Rajie and Jessica !!
What's great about it: Easy to do
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Expatriates need more help
on May 17, 2014
Posted by: MBMcC
from Toronto Ontario
This is my 6th year using Turbo Tax as an expat, and its not very user friendly. I use Turbo Tax Canada as a Canadian resident, and its great! As a USA citizen with the IRS requiring us to file even if we've earned no income in our new country of residence, this is crazy difficult to work with. I would pay triple the price to have an "expat friendly" Turbo Tax.
What's not so great: Extremely difficult to convert from non-resident american to this format
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thank you!
on May 18, 2014
Posted by: Townsendfamily
I don't know a lot about taxes so if I can do this anyone can! I've used TurboTax for years and love it. It makes me sick to see people go spend a lot of money to have their taxes done. My husband used to doubt TurboTax so one year I let him take them to a firm and guess what - they matched mine!! He never questions me now!!
What's great about it: Everything
What's not so great: none
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Worked great
on May 18, 2014
Posted by: Starling52
from Maryland
Turbotax got it all done for me with minimum fuss. Still, it *is* software, so there's a few quirks that were annoying, but overall quite minor. Not being able to print the "you're filed!" page for my records, and having to go to TurboTax online when there was an cryptic entry needed on a business expense form (that should have been supported with context sensitive help within the program).
I've tried others, H&R as well as TaxAct. Turbotax remains the best!
What's great about it: Quick and easy
What's not so great: Couple of annonying loops, inability to print page
Written by a customer while visiting turbotax.intuit.com