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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
3
2013
on May 14, 2014
Posted by: answer
from Sacramento CA
It was so inconvenient because the program kept shutting down during the procedure.
What's great about it: Easy to understand
What's not so great: Kept shutting down (windows 8.1)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
A great Tool for none Tax experts.
on May 14, 2014
Posted by: LHC41
from Houston, TX
Over all I am happy to have TurboTax.
What's great about it: Fairly easy to use
What's not so great: A couple or areas could be improved with additional help or suggestions statements.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Option...
on May 14, 2014
Posted by: LuvnTX
from Newberg, OR
I have used TurboTax for several years now and each year I am more confident that it's the best way to go. I have went from being a full time employee to full time student. Every year there are changes and benefits that I wouldn't know to look for if it wasn't for TurboTax. I love this program. I will continue to use it and refer my friends on a regular basis.
What's great about it: Easy To Use with a sense of relief knowing all my areas will be covered and not overlooked.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Software
on May 15, 2014
Posted by: KuyaFil
from Los Angeles, CA
When you've had 3 years of using Turbo Tax, you'll be a master in tax preparing.
What's great about it: User friendly software.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Home and Buisness
on May 15, 2014
Posted by: Cosmic2Kid
from Oita-Ken, Japan
People were very helpful over the phone once I reached a live person. But even they had trouble getting an audit protection order through. It is kind of funny that they actually had to do the form on a pen and paper. Tech at it's best! LOL but in the end I got the protection I ordered
What's great about it: easy to use
What's not so great: Can't order audit protection from a foreign address
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
4 years of Turbo Tax
on May 16, 2014
Posted by: MaryS51057
from Beaumont, CA
Follow all the steps! This is a great way to do your taxes. I thought it sent, but it didn't. My laptop was having problems with the Internet. It was mid May when I realized it. Called the IRS - they noted why they didn't get my return. Called Turbo Tax and they stayed on the phone with me as I got it loaded on my desk top computer and SENT to the IRS and State. The Tech Support was WONDERFUL! Thanks Rajie and Jessica !!
What's great about it: Easy to do
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Expatriates need more help
on May 17, 2014
Posted by: MBMcC
from Toronto Ontario
This is my 6th year using Turbo Tax as an expat, and its not very user friendly. I use Turbo Tax Canada as a Canadian resident, and its great! As a USA citizen with the IRS requiring us to file even if we've earned no income in our new country of residence, this is crazy difficult to work with. I would pay triple the price to have an "expat friendly" Turbo Tax.
What's not so great: Extremely difficult to convert from non-resident american to this format
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thank you!
on May 18, 2014
Posted by: Townsendfamily
I don't know a lot about taxes so if I can do this anyone can! I've used TurboTax for years and love it. It makes me sick to see people go spend a lot of money to have their taxes done. My husband used to doubt TurboTax so one year I let him take them to a firm and guess what - they matched mine!! He never questions me now!!
What's great about it: Everything
What's not so great: none
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com