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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Once again, short and sweet...
on May 28, 2014
Posted by: Parsimony
from Minnesota
All in all, TurboTax cannot be beaten for fast, easy, reliable state and federal income tax return preparation and filing. This was my 20th year using the product, and I intend to be back again next year. Keep up the good work, Intuit!
What's great about it: Turbotax covers every element of tax returns, so there's no guessing.
What's not so great: I was not happy to have to pay more to efile my state return!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Used for Years
on May 28, 2014
Posted by: BJWS
from Colorado/New Mexico
I have used Turbo Tax for many years with multiple applications concerning tax variables and have found it always right on the money.
What's great about it: Step-by-Step hits every area I need to handle
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2013 Tax Returns
on May 28, 2014
Posted by: Cindynell
from Mount Holly, NC
This was my first year and I am convinced this is the best and less stressful tax return I have ever completed. Previously I had paid large amounts to CPA, now I can do it on my own. Thanks for a great application.
What's great about it: Very easy to use - love the tutortials
What's not so great: navagation - took a while, but it ended up great.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on May 28, 2014
Posted by: DougBinNoVA
from Northern Virginia, US
As an TurboTax user of many years experience, this year's version had no surprises, good or bad. It's straightforward, with expert help just a click away, and links to information straight from the IRS when needed. I expect I'll be using it again next year.
What's great about it: Easy to use. Interview approach is good start, with ability to go direct to forms for more complex issues.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Plowed through anyways!
on May 29, 2014
Posted by: billybob001
from Columbus Ohio
Here's an example of inflexibility:
When entering 1099-B type information the form itself says :
... Box 1b. This box may be blank if box 6a is checked . If the securities sold were acquired on a variety of date, it may show "MULTIPLE".
However Turbotax allows neither "blank" nor "multiple" ??? and no help accessible on how to proceed?
What's great about it: comprehensive
What's not so great: inflexible
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
ACED MY REFUND
on May 29, 2014
Posted by: Divashirley01
from MILWAUKEE, WI
OVERALLY I AM VERY PLEASED WITH THE SERVICE PROVIDED. COULD NOT HVE DONE THIS WITHOUT YOU!!!!
What's great about it: EASY TO NAVIGATE THRU
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2012 Home and Business Edition
on May 29, 2014
Posted by: CalifTTUser
from Sunnyvale, CA
Turbo Tax is as usual very convenient to use, with some minor quirks, for my fairly simple Federal and Calif State returns.
One improvement that can help is to be able to just go in and edit or correct typos in the amounts and do an immediate auto-recalculation, without having to go thru several succeeding data entry steps if not necessary. Not sure how easy it is to implement, though.
What's great about it: Easy to use, transfers data from prior year
What's not so great: Not many. Entering the state tax amount paid with Calif State extension form FTB3519 was not obvious.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2013 Taxes for business
on May 30, 2014
Posted by: Sailingtoday
from Kent Island, MD
I have been using turbo tax since the 1990s But you never ask about old forms that have stuff in them from last year. You need to make we work on the forms I ask for the wald through in stead of taking me to them in the final review and asking how much in a form I have never seen. For example, i did not have a k1 this year, but was never asked to remove it, so there is was with things blank, what do I put in the blank? How do I go back to that section to fix it in the walk through? I am left in a lost state with the requirement that I put a number in a blank page of my taxes. Also, items with errors in the review were items left blank that were for car and deductible items which should have been a part of the walk through when I was filling in the pages. The program knows what items are in the worksheets and forms, i do not remember from year to year, so the questions should make me go to the items in old worksheets to make sure they are handled correctly in the following year. I have computers from the year 2002 that are so old they could not work, but I have never been asked if I threw them away. So now I get an error message asking what percentage I used them this year. Well, they are sitting on a rack growing dust. I don't know how to remove them from my list, so I dare not throw them away. This would be a big help. Like, you have an error here, would you like to go back to the walk through to see what should be done. would be a nice helpful tool.
What's great about it: got the job done for the most part.
What's not so great: The errors in my return were items that were skipped so errorswere turbo tax's fault
Written by a customer while visiting turbotax.intuit.com