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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Getting easier every year
on May 31, 2014
Posted by: pchicke2
from Augusta, GA
I think it would be very helpful if you put the Form and Line number next to the data entry points so that it is easier to line up the data and know that you are entering it the correct place.
What's great about it: Just enter the data.
What's not so great: Difficult to go back and find mistakes to edit, and difficult to line up data entry items with the actual tax form.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome!
on June 1, 2014
Posted by: jessicash
from Banner Elk, NC
We've used TurboTax, Home & Business for several years. I love that it doesn't miss anything so that I'm confident I'm getting all the information in right, and getting the maximum refund back! It hung up on the check-out page; wouldn't accept the log-in information I used last year and I had to create a new account. Then took several attempts creating the new because "that username is already in use". Finally got it and all is well! It also helps you file an extension if you need it which is very helpfull.
What's great about it: Easy to use; easy to understand; you can work on it at your leisure or plow through it all in one sitting.
What's not so great: Got hung-up on the check-out page.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Hate it but can't find anything better.
on June 1, 2014
Posted by: ChuckMyers
from Shannon, MS
I have used Turbo Tax for over 20 years now. I have purchassed several others trying to get away from Turbo Tax but always wind up using Turbo Tax in the end. My Taxes are 38 pages this year without worksheets or cover letters. I have had significant issues 4 or 5 of those years, mostly aggrivating things requiring me to call customer support. Only one year did I have to file an ammended return because of Turbo Tax errors, I had no problems with the IRS because I paid too much taxes due to Turbo Tax not continuing prior years depreciation schedules. You really need considerable tax knowledge if you are going to do complicated returns.
What's great about it: Transfers information from previous year.
What's not so great: Not perfect, You have to work with the quirks.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I Love Turbo Tax!
on June 1, 2014
Posted by: LiveLifeHappy
from Oceanside, CA
I've been using Turbo Tax to prepare and e-file my tax returns for about 10 years. It just keeps getting better and better every year. The hardest part is locating all my receipts! I love how it walks you through the entire process step-by-step. And, if you're like me, you can easily go back and make changes when you finally locate that missing document. I also love watching my "Refund" or "Tax Due" amount change every time I make an entry. Thank you, Intuit, for making tax preparation fun and easy.
What's great about it: It's so easy to use.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Out of this world!
on June 1, 2014
Posted by: numberoneGina
from Dallas, Texas
Questions were easy to use and more information was available if needed.
What's great about it: Easy to use - especially for someone right off the street.
What's not so great: None really
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2012 Turbo Tax Return
on June 1, 2014
Posted by: Mysterrie
from Southern California
I have been using turbo tax since the 90's. I've tried other products but never found the same quality of user friendliness as I find with Turbo tax. It makes doing my taxes easy. I have tried taking my taxes to professionals and compared what they have done with what I have done. I have found that I get myself as much or more. I am a lot more patient with myself and read all the little deductions that apply to my situation whereas the professionals need me to gather everything up and provide it to them anyway. Turbo tax reminds me along the way to see if I have a deduction that I might not even thought about.
What's great about it: Very easy to navigate. It walks you through all deductions and credits.
What's not so great: The personal and business version I purchased for 2012 didn't pick up my information from the 2011 deluxe version.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
SImple and quick.
on June 1, 2014
Posted by: mitochondria
from Southern California
it was easy to file my taxes again. I had all the paperwork ready.
What's great about it: Very detailed and helpful
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
For Over 20 Years, TurboTax Has Been Great
on June 2, 2014
Posted by: CDinnes
from Central Texas
The program works easily. Even with a farm and a small business, our taxes have always gotten done without undue stress nor hassle.
What's great about it: Simple and easy
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com